GeoCue Support has written 723 articles

Invalid Value for Flush Interval

Attempting to modify any project setting in LP360 or True View EVO results in an error stating, “Invalid value for flush interval. Must be a valid positive number.” Upgrade to v2020.2.33.3 or later to avoid encountering this error. This was a bug we introduced when we introduced the new diagnostics logging tab in the v2020.2.33.0…

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Unable to display features in the profile or 3D view

Problem: When using the LP360 for ArcMap extension, the user cannot display features in the profile or 3D view. Probable Solution #1: Verify the spatial reference system (SRS), both horizontal and vertical, defined for the shapefile feature are correct and complete in reference to the point cloud. In order to display the feature properly, the…

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Draw Failed: Interface not supported (9934)

User attempts to add WMS basemap and receives the error message, “Draw Failed: Interface not supported (9934)”. Despite projection being set for the project and nothing blocking the basemap download (firewall, anti-virus, etc.), the user is unable to display a basemap. Probable Resolution #1: User is currently in an RDP session. Solution is to: “Configure…

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Unable to Display Breakline Enforcement

Attempting to display Breakline enforcement using the “Use Breakline Enforcement” button, but the map display does not reflect using breaklines to alter the TIN surface display, and the user is unable to display breakline enforcement despite verify the settings and breakline geometry. Probable Solution #1: Use the “creating feature from existing feature” option from the…

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POSPac Report Review for TrueView 3DIS

Once the POSPac trajectory batch processing has completed, you will be prompted to view the POSPac report. Click Yes to view the POSPac Report, or No to move to the next step. You may reopen the POSPac report at any time by selecting View Post Process Trajectory Report on the TrueView Utilities toolbar. There are…

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Configuring Export Geometry Attributes

The GeoCue workflow management software has the ability to Export Geometry and attributes from entities on any layer to a shapefile. Users may configure which attributes of the entity export with the geometry by configuring the applicable attributes, attribute groups and entities in Environment Builder. For example, users often wish to create geometry from the…

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LP360/True View EVO Feature Matrix 2020.2

Introduction: LP360 and True View EVO are a family of point cloud exploitation tools for both native Windows (“standalone”) and the ArcGIS® desktop platform.  LP360 for ArcGIS is the world’s most popular extension to ArcGIS for point cloud visualization, editing and information extraction tool set for ArcMap®.  Like ArcGIS itself, it is a 32-bit application.…

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Retained Photo Station Layer in True View EVO

Retained Photo Station Layer Settings allows the user to specify the photos to be kept for geotagging and export to photogrammetic software packages using Export Photo Package. The notion of “Retained Photo Stations” creates a layer of photo stations (remember for a True View 3DIS there are two photos per photo station) on a new…

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Error setting up the transformation

In LP360 for ArcMap, when attempting to use the Reproject PCT containing a target spatial reference system (SRS) with the vertical defined, the user encounters the message, “Error setting up the transformation: A target vertical coordinate system was specified, but the source vertical coordinate system was not.” ArcMap does not handle SRS with a vertical…

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