GeoCue Support has written 730 articles

Datum Transform Warning

When attempting to convert point coordinates from one horizontal projection to another using LP360 or True View EVO, the user may see a warning message with the heading: “Datum Transform Warning!” if the datums of the projections differ or appear to differ based on their WKT. Before attempting to perform any coordinate system transformation/reprojection, it…

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River Flattening in LP360

About River Flattening The River Flattening command opens the River Flattening dialog that captures input for flattening river polygons perpendicular to the flow. A river polygon layer, and centerline layer is required to execute the flattening process. Note: The River Flattening command is only available in LP360 for ArcMap. In LP360, as of v2018.2, it…

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Adding additional Geoid definitions to LP360

LP360 has a wealth of supported vertical datums available to the user. However, there are some vertical datums, or specific geoids, not present in the current database (e.g. NAVD88 – Geoid 18). If the imported data is already in the desired coordinate reference system (CRS) using a Geiod not present in the LP360 database, the…

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LASSymbols.DLL Failed to register

Symptom: While installing LP360 or True View EVO user encounters the error, “Module C:\Program Files\Common Files\LP360\LASSymbols.dll failed to register.” (v2018.1 and later) or “Module C:\Program Files\Common Files\QCoherent\LASSymbols.dll failed to register. HRESULT -1073740940” (version prior to v2018.1). Multiple errors of a similar nature for other DLLs also occur if one continues with the installation. Download and…

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DJI GO Gimbal Settings

A DJI gimbal is not pointing forward properly for mapping flights. The top of the camera is slightly skewed to one direction. Please change the following settings in DJI GO or GO 4 depending on your drone configuration: In SmoothTrack Settings, Change Deadband – Pan to “0” and Speed – Pan to “100”. In Movement…

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MicroStation shows zero activity

When executing a TerraScan macro in GeoCue the Working Segment in progress gets a write lock, while the neighboring working segments get read locked, if neighbors are required. There is no progress bar, but the locks will release and the Production State will update to reflect the step upon completion. The Dispatch Manager can provide…

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User Does Not Have Permission to Write

On the “Machines” tab in GeoCue Dispatch Manager the error message, “The specified user for the remote GeoCue Client service login does not have permission to write to the specified remote cache folder.”, is showing for a machine.  Ensure the Dispatch User, as set on the machine in question, has permission to read/write to the…

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Why are subtasks being Requeued?

Requeuing in the Command Dispatch System (CDS) will occur any time a subtask requires neighbors and suitable lock cannot be obtained. Multiple requeues often occur when there are a small number of entities and many resources available in the CDS. Neighbor overedge processing will cause surrounding tiles to become read locked while that tile is…

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