GeoCue Support has written 730 articles

Error Automatically Registering Licenses

When attempting to automatically register an LP360 license via the Registration tab within the LP360 License Administrator Program, the following error concerning the web service connection is displayed: In this instance click OK and select the second option to save the registration information to a text file and e-mail the text file directly to [email protected] as…

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FEMA – Guidance for Flood Risk Analysis and Mapping – Elevation Guidance

FEMA’s elevation guidance document retires Appendix A of the Guidelines and Specifications for Flood Hazard Mapping Partners (Guidelines) and Procedure Memorandum 61 – Standards for LiDAR and Other High Quality Digital Topography, while modernizing the guidance to align with the USGS LiDAR Base Specification v1.2, ASPRS Positional Accuracy Standards for Digital Geospatial Data (Edition 1, Version…

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No Connection Could Be Made Because The Target Machine Actively Refused It

Problem: On the License Server Info tab of the LP360 License Administrator one sees the error message “No connection could be made because the target machine actively refused it”. Probable Resolution #1: Is the LP360 License Server machine turned on? Probable Resolution #2: Can the client machine communicate with the LP360 license server machine? Option…

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Silently Installing LP360 Clients

When managing the installation of LP360 on a number of computers it may be useful to use a silent install. The standard MSI switches “/qn”  and “/norestart” work, however, there are no command line parameters available at this time to configure the licensing. msiexec /i “LP360x64_v2019.1.30.3.msi” /qn /norestart Note: This must be run in an elevated…

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Best Practices for Minimizing Errors during GNSS Data Collection

Aimed at surveyors and GIS professionals who use geodetic-quality GNSS equipment to determine positions for land planning, coastal monitoring and other purposes, this video from NOAA’s video library covers best practices for reducing errors in the areas of: 1. location and environment, 2. equipment setup and 3. observation times and accuracy checks.  

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Error: Failed to create the toolbox file

Note: While the Arctoolbox tools are still an option within the product, the introduction of LAS File Analyst in v2018.1 and the ReProject/Shift LAS PCT in v2017.1, the new tools provide more efficient and robust tools and are now the recommended tools to use. Symptom: While installing the LP360 toolbox tools in the ArcToolbox an…

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Planar Statistics Point Cloud Task

The Planar Surface Statistics Point Cloud Task attributes a user drawn polygon with planar extraction statistics. It defines the best fit plane and computes the quality of fit values, which are stored as attributes on the shape file. It also serves as a diagnostic tool to facilitate the setting of planar filter settings. Statistics given…

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