51 articles GeoCue Installation, Licensing and Updates Page 4 / 6

GeoCue Group’s repository of articles for the GeoCue workflow management product, covering installation, licensing, and updates.

GeoCue Client is slow to open

Symptom: The GeoCue Client is slow to open and then you can’t close it and need to kill the process using Task Manager. Probable Solution: If there is a firewall in place it could possibly be blocking or slowing the connection between the GeoCue Server and Client. Please make sure the following programs are allowed through…

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Recommended Hardware & Software

In this appendix that generally accompanies proposals for our GeoCue Workflow Management software we provide general hardware and software recommendations.  Please note that these recommendations are not the minimum requirements for GeoCue products (the system can run on much lesser configurations than our recommendations).  These are recommendations based on our experiences with clients involved in…

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GeoCue Support Services

Maintaining maintenance on your GeoCue Workflow Management software is more than just gaining access to all software releases during the maintenance period.  In addition, it allows access to our wide range of support and training services: Customer Advisory Bulletins; An online searchable knowledge base, support.GeoCue.com, for finding solutions to frequently asked questions, technical insights, and general…

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SQL Backup Recommendations

We recommend the following with respect to backing up the SQL Database: A full backup prior to any service pack installs or version updates At minimum a weekly full backup of all databases (GeoCue and Federator) Daily Incremental backups (if possible) Ideally one would want more frequent incremental backups since every transaction in GeoCue is stored…

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Using Terrasolid Configuration Files while Running TerraSlave from GeoCue

These instructions are specific only to customers who are using the GeoCue software to run TerraSlave via a Run Macro step. Using Microstation set-up TerraScan with all the projection systems, input and output formats, transformations and any other settings that might be needed for any given project. This information is saved in the Terra Applications…

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GeoCue 2014 Installation Guides

Download the GeoCue 2014 Installation Guide. This guide will discuss the details of GeoCue installations and updates, licensing, and registration. For a typical installation using the simplified installation process, please refer to the GeoCue 2014 Quick Install Guide. This is recommended for most new installations. For a typical update of an existing GeoCue installation using…

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GeoCue v2014 Update

This month we are busy finalizing features and testing the 2014 annual release of GeoCue, which will be available in the coming weeks. We’ve worked hard to vastly improve the GeoCue update and installation user experience with our recently completed Quick Installer. The new installer handles updates to the software, both client and server, as…

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GeoCue: Configuring a Service User

KBA-01033-F7C9L0 Purpose & Scope Near the end of the GeoCue Server, Client and Federator installations, a dialog box will appear prompting you to enter a username/password combination.  The Software runs as an NT Service.  In order for the software to properly administer the Warehouses, the service must be running under an account that has permission…

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