LIDAR Archives - GeoCue Support Knowledge Base

TrueView GO NEO Hardware Users Guide

Posted on June 2, 2026June 10, 2026 by GeoCue Support

The TrueView GO Hardware Users Guide covers the ins and outs of installing and operating the latest version of the GeoCue TrueView GO NEO LiDAR Handheld (LIDAR/Cameras), TVGO NEO. For indoor scans (SLAM only), please review Loop Closure Maneuvers. Contents 1 Reading Tips ………………………………………………………………………………………………………… 41.1 Symbols …………………………………………………………………………………………………….. 41.2 Service and Support ……………………………………………………………………………………. 41.3 Safety Guidelines ………………………………………………………………………………………… 41.3.1 Laser Safety…

Best Practices for Surveying Powerlines with TVGO Sensors

Posted on May 20, 2026May 20, 2026 by GeoCue Support

Overview When surveying cables or powerlines, the quality of the results depends mainly on three factors: This article explains how these factors affect powerline capture, using the TVGO 116 and TVGO 132 as examples. In this comparison, the TVGO 116 operates at 300 kHz, while the TVGO 132 operates at 600 kHz. A higher PRR…

TV540 Error – Red Light Indicator: LiDAR Error

Posted on March 25, 2026March 25, 2026 by GeoCue Support

When the drone returns from a mission, the TV540 may display a red status light. Upon reviewing the diagnostics, the LiDAR module may be marked with an error. Cause of the issue, the LiDAR sensor did not receive sufficient power during the flight. As a result: This typically occurs when the drone is operated with…

TV515 Startup Error: “Failed to connect from get() / pandar.cgi”

Posted on March 23, 2026March 23, 2026 by GeoCue Support

Applies to Overview Some users may encounter a red Error banner in the TV515 web interface during startup with messages similar to: Failed to connect from get()NOT_OK: /pandar.cgi?action=get&object=device_infoNonstandard firmware termination This article explains what the message means and outlines recommended steps to recover the system. What this error means This message indicates that, during startup,…

TrueView GO Best Practices

Posted on January 12, 2026January 21, 2026 by GeoCue Support

This guide focuses on field and processing habits that consistently produce cleaner trajectories, fewer SLAM artifacts, and smoother georeferencing when using TrueView GO. 1. Plan your route Before starting plan your data collection route, a proper collection can save hours on processing. Note: Even though the battery can last 1 hour and there is a…

Updating TVGO Firmware

Posted on December 3, 2025December 3, 2025 by GeoCue Support

The following steps describe the process for updating the firmware of the TVGO116 and TVGO132. The TrueView Go can be updated automatically using the TVGO App or manually. Latest version: 1.8.2 released December 2025 Update using the TVGO App Manual / Offline Update It is also possible to manually install a new firmware in the…

TV540 issue – Missing images from the TV540 Data Copy Tool

Posted on June 11, 2025June 11, 2025 by GeoCue Support

Problem: While trying to copy the raw data from the TV540, you may encounter an error while importing the data using the TV540 Data Copy Tool: No images available in the TV540 Data Copy Tool, however the images are available inside the sensor ALPHA_CAM hard drive memory. The error is related to the images not…

TrueView Web UI User Guide

Posted on June 5, 2025June 5, 2025 by GeoCue Support

The TrueView Web User Interface provides a user interface (UI) of the TrueView payload through any standard web browser. With this interface the user can monitor the system operation, readiness for data collection, and change settings. It also helps with troubleshooting by providing additional information about errors and issues. For installation and operation of your…

How to plan a corridor mapping project

Posted on April 2, 2025April 2, 2025 by GeoCue Support

1. Introduction This article is meant to give recommendations for a corridor mapping project with UAV. Corridor mapping refers to the process of capturing detailed spatial data along a linear path such as a road, railway, or powerline. These missions typically involve long flights with relatively few flight lines and present unique challenges. Example of…

KP Index and geomagnetic activity

Posted on April 1, 2025April 1, 2025 by GeoCue Support

Summary –> Avoid planning a mission when the KP Index forecast is 4 or higher. What Is the KP Index? The KP Index measures geomagnetic activity on a scale from 0 (quiet) to 9 (extremely disturbed), based on data from ground-based magnetometers. This index reflects the impact of solar flares and other solar events that…