GeoCue Group’s repository of articles covering installation, licensing, and updates for the LP360 Geospatial product.
Attempting to checkout a floating license results in an error message, “Failed to Checkout Floating License”, stating, “RLM Error: Cannot get current product version license. If you are current on maintenance, then please check-in/deactivate this license and check-out/activate your license. Details: Requested version not supported (-6)”. Or, when attempting to activate a node-locked license results…
Symptom: Immediately after successfully installing LP360, opening LP360 results in an error message stating, “Creating LP360 License Failed (22633)”. Probable Resolution #1: If both LP360 and LP360 for ArcGIS were both installed on this machine with a version prior to 2018.1.57.0, be sure to install both the LP360x64_v2018.1.57.4.msi and LP360forArcGIS_v2018.1.57.4.msi before attempting to open either…
Symptom: Attempting to checkout a floating license results in an error message stating, “RLM Error: Failed to get License as there are no licenses available”. Probable Resolution #1: Verify that there are license types available in the “Available Licenses” dropdown. If there are, then check the Licenses tab to see if there are any available…
Symptom: Receive a message trying to get a license for LP360 stating, “Unable to authenticate a license for LP360 for the following reason: The Client GUID authentication failed; Mismatch of Client and License Server version numbers OR Maintenance has expired and please consider renewing the maintenance. LP360 will run in Viewer mode until the License…
Symptom: When trying to install the latest version of LP360, and using the Symantec EndPoint Security software, one might receive a Window’s notification stating that it has prevented an unrecognized app from starting and that running this app might put your computer at risk. This message will show that the publisher of the app is…
Problem: When attempting to setup the floating license client receive the message “Successfully completed setting up the floating license client but having trouble contacting the specified License Server. (24284) ERROR: No such host is known”. Probable Resolution #1: This error message indicates that the name of the license server was unable to be resolved to…
Problem: When attempting to setup the floating license client receive the message “Successfully completed setting up the floating license client but having trouble contacting the specific License Server (24284). Error: No connection could be made because the target machine actively refused it XXX.XXX.XXX.XXX:XXXXX”, where XXX.XXX.XXX.XXX is the IP address of your license server, and XXXXX is…
We have added a new monochromatic display mode in LP360 as well as rearranged the hillshade options to a more logical arrangement. A monochromatic display is just what it implies – a solid, single color display of all points regardless of attributes such as class or return number. This mode of display is ideal for…
