148 articles TrueView Installation, Licensing and Updates Page 8 / 15
A repository of TrueView related articles covering installation, licensing, and updates to the TrueView line of drone mapping products. Includes former AirGon products such as Loki and ASPSuite.
True View: Disable Camera File Transfer on Wind Down
Applies to firmware 2.0.4 & above Once a flight mission is complete and the aircraft returns to the home position the Wind Down process will initiate due to the proximity mode. Proximity mode allows the Wind Down process to take less time to write the image files to the external UMS stick once the aircraft…
Error Message: System Clock has Been Set Back (-40)
While attempting to check out a license in LP360, True View EVO, or ASPSuite, the user receives an error message, “LP360 is unable to perform requested licensing task. Details: System clock has been set back (-40)” The system clock must be set to the proper date and time for licensing to work properly.
LP360 Failed to Start as it Could Not Obtain a Valid Product License (22641)
Receive an error message when starting LP360 or True View EVO stating, “LP360 Failed to Start as it Could Not Obtain a Valid Product License (22641)”. Version 2018.1 or newer The user has entered an invalid license string. This error message would have been preceded by one stating, “Invalid License String“. Verify the License String…
Loki Camera and Drone compatibility
Loki Supports: Inspire 2 with X4s M200, V1, with X4s Any drone with a hardwired X4s. In fact, we strongly recommend hardwiring the X4s, regardless of drone configuration. Any DSLR for which we can make a cable and interface to the flash unit (i.e. all the Sony A6, A7 systems). Be aware that there are…
True View 410 Integration on an M600
LASSymbols.DLL Failed to register
Symptom: While installing LP360 or True View EVO user encounters the error, “Module C:\Program Files\Common Files\LP360\LASSymbols.dll failed to register.” (v2018.1 and later) or “Module C:\Program Files\Common Files\QCoherent\LASSymbols.dll failed to register. HRESULT -1073740940” (version prior to v2018.1). Multiple errors of a similar nature for other DLLs also occur if one continues with the installation. Download and…
ASPSuite Error: Failed to Checkout Roaming License
Attempting to “Check Out License” for ASPSuite results in an error message, “ASPSuite Error: Failed to checkout roaming license: Failed to checkout the license for ASP. Reason: No handle supplied to call”. This error message usually shows when the number of available licenses shows as “0 of 0”. Verify that you have internet connectivity. Verify…
DJI GO Gimbal Settings
A DJI gimbal is not pointing forward properly for mapping flights. The top of the camera is slightly skewed to one direction. Please change the following settings in DJI GO or GO 4 depending on your drone configuration: In SmoothTrack Settings, Change Deadband – Pan to “0” and Speed – Pan to “100”. In Movement…
Which OpenGL versions are supported by my graphics card?
LP360 and True View EVO use OpenGL v2.0 and/or v4.4 depending on the module. As outlined in the system requirements, the graphics card being used on your machine must support these in order for the products to function properly. To check what versions of OpenGL are supported by your graphics card: Download GLview from realtech…