160 articles TrueView Installation, Licensing and Updates Page 9 / 16

A repository of TrueView related articles covering installation, licensing, and updates to the TrueView line of drone mapping products. Includes former AirGon products such as Loki and ASPSuite.

Applanix SLU: No Internet Connection Available

Attempting to activate a POSPac license in the Applanix Software License Utility (SLU) results in the error, “No internet connection available. Activating a license requires an internet connection.” Ensure your machine is connected to the internet. The Applanix license activation and deactivation uses HTTP/HTTPs protocol to communicate with their license server web portal, server at…

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Applanix Locking Codes

Locking codes are the only identifying piece of information associated with Applanix POSPac license EIDs. The locking code may change depending on:  If physical components of the computer are replaced (network adapter, motherboard) If the customer uses some sort of dock for a laptop The use of a bluetooth adapter If adapter settings are changed…

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Connecting the DJI Zenmuse X4S Hardwired Camera to a Loki

When using a Loki and M200 setup, flying with a wired camera is an important detail to geotagging survey photos in ASPSuite. But in order to get successful results, the wires connecting the camera and the Loki need to be connected in a specific manner or else external camera events may not be recorded. The…

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True View: Disable Camera File Transfer on Wind Down

Applies to TrueView vA firmware v2.0.4 through v4.0.0 Once a flight mission is complete and the aircraft returns to the home position the Wind Down process will initiate due to the proximity mode. Proximity mode allows the Wind Down process to take less time to write the image files to the external UMS stick once…

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Error Message: System Clock has Been Set Back (-40)

While attempting to check out a license in LP360, True View EVO, or ASPSuite, the user receives an error message, “LP360 is unable to perform requested licensing task. Details: System clock has been set back (-40)” The system clock must be set to the proper date and time for licensing to work properly.

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LP360 Failed to Start as it Could Not Obtain a Valid Product License (22641)

Receive an error message when starting LP360 or True View EVO stating, “LP360 Failed to Start as it Could Not Obtain a Valid Product License (22641)”. Version 2018.1 or newer The user has entered an invalid license string. This error message would have been preceded by one stating, “Invalid License String“. Verify the License String…

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LASSymbols.DLL Failed to register

Symptom: While installing LP360 or True View EVO user encounters the error, “Module C:\Program Files\Common Files\LP360\LASSymbols.dll failed to register.” (v2018.1 and later) or “Module C:\Program Files\Common Files\QCoherent\LASSymbols.dll failed to register. HRESULT -1073740940” (version prior to v2018.1). Multiple errors of a similar nature for other DLLs also occur if one continues with the installation. Download and…

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