Antivirus Exceptions for LP360 Drone and Applanix POSPac

When running LP360 Drone (formerly TrueView EVO) and Applanix POSPac some antivirus, firewall, and other defender style software may interfere with processing and cause processing exceptions or slow license check in, or processing times. It is recommended to provide exceptions for programs located in the following folders:

  • %CommonProgramFiles%\LP360 (read/execute)
  • %ProgramFiles%\LP360\
  • %ProgramData%\LP360\ (modify/read/execute/write)
  • %ProgramData%\Reprise\ (modify/read/execute/write, if using perpetual licenses)
  • %AppData%\LP360\ (Full control)
  • %ProgramFiles%\Applanix\ (read/execute)
  • %CommonProgramFiles%\Applanix\ (read/execute)
  • %AppData%\POSPacCloud\ (modify/read/execute/write)
  • %ProgramFiles(x86)%\GeoCue Group\ (only if TrueView EVO is installed)
  • %ProgramFiles(x86)%\Common Files\LP360\ (if LP360 for ArcMap is also installed)
  • %ProgramFiles(x86)%\LP360\ (if LP360 for ArcMap is also installed)

If POSPac UAV Desktop is installed, also include exceptions for:

  • %ProgramFiles%\Applanix\ (read/execute)
  • %CommonProgramFiles%\Applanix\ (read/execute)
  • %ProgramFiles(x86)%\Applanix\ (read/execute)
  • %ProgramFiles(x86)%\SafeNet Sentinel\ (read/execute)
  • %ProgramData%\Applanix\ (modify/read/execute/write)
  • %AppData%\Applanix\ (modify/read/execute/write)

If Strip Align is licensed, also include exceptions for:

  • %LocalAppData%\StripAlign\ (Full Control)

The backend payload management is done via communication with TrueView Reckon for maintaining calibrations and analyzing Cycle and system logs. If your payload is managed by Reckon, also include exceptions for:

  • airgon.net (54.172.67.168)

If LP360 Drone subscription or LP360 Online is in used. LP360 Online uses dynamic IPs that can change at any time. List of domains and subdomains. They use both TCP ports 80 and 443, the standard and secure ports for internet browsing traffic. Also include exceptions for:

  • checkout.lp360.com
  • store.lp360.com
  • portal.lp360.com
  • cloud.lp360.com
  • powersearch.online.lp360.com
  • lp360.com
  • psc-api.online.lp360.com
  • accounting.online.lp360.com
  • api.microdrones.com
  • microdrones.com
  • *.microdrones.com
  • *.lp360.com
  • *.online.lp360.com
  • backend-dot-lp360-cloud.uc.r.appspot.com
  • backend-dot-lp360-shop.uc.r.appspot.com

For jobs in the Job Manager, and a few other functions in LP360, e-mail notifications are sent from LP360Notification@geocue.com to the notification e-mail address configured in Project Settings -> Global -> LP360 Email Notification Settings using the smtp client, smtp2go.com. SMTP2Go uses dynamic IP addresses, so the sub domains of smtp2go.com and associated domains will also need to be allowed for the notifications to be sent.

  • *.smtp2go.com
  • *.linodeusercontent.com
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