A brief overview of the installation process when updating LP360 is as follows, details in the Update Guide:
- Download the Latest Release of LP360. There are 2 options for downloading the latest version of LP360 and an option to download legacy versions of LP360.
- Go to the LP360 Portal, sign in with your LP360 Online account credentials and navigate to the Download page. The LP360 Portal is also used for: user, subscription license and LP360 points management.
- Open LP360 and navigate to the Support Ribbon. Left click the Check for Updates button on the Support Ribbon. The Select Product Installation Version dialog should appear displaying your Currently Installed Version, the Latest Available Version, and the Available Experimental Version that is available to you for installation. Select the desired installation type (Experimental or Release) and click the Install button at the bottom of the dialog.
- For legacy versions, go to the LP360 Installers page, found on our searchable support knowledge base at http://support.geocue.com/lp360-installers/. There are multiple possible software installers from which to select.
- Open the LP360 License Manager from within LP360 (File -> License Manager) and “check in” or “deactivate” the current license.
- Run the new installation of LP360 and complete the installation.
- Start LP360 to invoke the new LP360 License Manager if not previously configured. Administrative rights not required.
- Select Perpetual.
- Enter the License String provided by GeoCue and select “Set”. This License String appears in the format: “CUSTOMER ______ isv= ______ server=______ port=____ password=_____”. Note: It is necessary to enable outbound communications on ports 5053 and one additional port, as specified when you receive your License String, through any firewalls for the product to communicate with the license server. These ports are normally open by default on most firewalls.
- Select the desired license and select “Check Out Floating License”, or “Check Out Roaming License”, or “Activate Node-Locked” as applicable.
- Select “Close” to close the License Manager and open LP360 at the desired license level.
- You can reopen the LP360 License Manager at any time from within LP360 (File -> License Manager) to change license levels.
The following document covers the upgrade process for the LP360 family of products; LP360 (64-bit), and LPViewer. For new installations, or troubleshooting tips, please see the full Installation Guide.
