Agisoft Metashape v1.x Floating License Activation Procedure

Applies only to PhotoScan/Metashape v1.x. For Metashape v2.x please see this post.

To activate a Metashape floating license you will need to have up to three different activation keys:

  1. Enable on VM key
  2. FLS activation key
  3. Agisoft Metashape license activation key

To configure Metashape v1.x Floating Licenses on the Server:

  1. If upgrading from a node-locked Metashape license you will first need to deactivate the node-locked license before receiving your floating license server key.
  2. Activation of an FLS on a virtual machine (VM) requires an additional license. If it was not included above, please contact us for the additional license before proceeding.
  3. To enable licenses on a VM:
    1. Run the RLM utility (minimum v12.0 required) on the virtual machine that is intended to be used as a floating license server for your network by following steps 1 and 2 in https://agisoft.freshdesk.com/support/solutions/articles/31000133073-floating-license-activation-procedure
    2. Open the web-interface on the RLM administration panel in an internet browser (http://localhost:5054), step 3 in the preceding link.
    3. Press the Activate License button in the left frame menu.
    4. Follow the activation procedure using the following parameters:
      1. Step 1: www.hostedactivation.com
      2. Step 2: ISV: agisoft, License activation key: <enable vm key>
      3. Step 3: License Server or Node-lock hostid: leave the default value, License Count (for floating licenses): 1
      4. Step 4: License file to create or edit: name it something like vm_enable.lic, the lic extension is important
      5. Step 5: Confirm everything
  4. Activation of a new floating license for Agisoft Metashape requires configuring a Floating License Server (FLS) (minimum v12.0 required) and then configuring client machines to see the licenses on the FLS as described in these instructions. If installing on a VM and you have completed those steps above, start at step 5 in https://agisoft.freshdesk.com/support/solutions/articles/31000133073-floating-license-activation-procedure
  5. To run the floating license server as a service you’ll need to follow these additional steps: https://agisoft.freshdesk.com/support/solutions/articles/31000157618-how-to-run-floating-license-server-as-a-system-service
  6. Adding more licenses to an existing FLS requires starting at step 6 and 7 in https://agisoft.freshdesk.com/support/solutions/articles/31000133073-floating-license-activation-procedure

Configure the Client: 

  1. Download the latest release of Metashape Pro v1.7.x from www.agisoft.com/downloads/installer/, select your operating system in the Professional Edition
  2. Install Metashape Pro on the client machine
  3. Follow step 8 in https://agisoft.freshdesk.com/support/solutions/articles/31000133073-floating-license-activation-procedure to configure the licenses if they re not automatically being recognized.
  4. In general the floating license is only available when connected to the license server, but it is possible to borrow a license for offline work: https://agisoft.freshdesk.com/support/solutions/articles/31000157620-how-to-borrow-the-floating-license-for-the-offline-work

Additional Information:

You can find installation instructions in the Agisoft Metashape Professional Edition User Manual here: http://www.agisoft.com/downloads/user-manuals/

Please note the license includes free updates up to version 1.9.9 and one year of e-mail based technical support by us, [email protected]. Support after the first year can be contacted at [email protected].

You can visit the Tutorials page http://www.agisoft.com/support/tutorials/beginner-level/ to learn some standard processing workflows. Some useful tips also can be found on the Tips & Tricks page http://www.agisoft.com/support/tips-tricks/

Note: It is necessary to deactivate the license before re-installing or installing a new OS or changing hardware components. In addition, the license should be deactivated in order to be transferred to another computer. To deactivate the license please follow these instructions: How to transfer floating license server to a new machine? : Helpdesk Portal (freshdesk.com)

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