How to check license server status and license usage in Client Portal?

The Client Portal, or Customer Portal, allows users of the ASPSuite and LP360 (starting at v2018.1) products to manage and monitor their own licenses for both of those products. Users may check the status of their server, review license usage, and download a report of the license usage for the day. Server Status Have your…

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ASPSuite: Licensing and Installation

ASPSuite uses a license server which allows multiple users to easily share a license.  Users can download ASPSuite to as many computers as they like, then check the license in and out as needed. The license type used by ASPSuite is called a roaming license. Meaning that once you check it out to a machine…

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How to Recover a Floating License?

Problem: My LP360 license is in use by a process that is no longer active. For instance, my machine shutdown unexpectedly and left my LP360 license locked. Probable Resolution #1: The license will recover itself after a short period of time. Take a brief pause and try again in a few minutes. Probable Resolution #2:…

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