AirGon Support has written 148 articles

Using different Geiods in ASP Suite

Using Different Geoids in ASP Suite Note: This workflow is experimental. If any issues are encountered using this workflow, please contact AirGon support. Users can load additional Geiods to the ASP Suite.   The file must be in .gtx format. You can convert those files with VDATUM. Here is a link to this: https://vdatum.noaa.gov/download_agreement.php   Find…

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Mission Planner: When using auto waypoint, the map appears in the ocean off the coast of Africa

Problem: When using the auto waypoint tool to plan a mission in Mission Planner for the AV900: And the screen which comes up looks like this, with the location being in the ocean off the coast of Africa, and all the stats are at 0.00: Probable Resolution: The polygon you created is too small and…

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Reckon Getting Started Guide

Reckon has been deprecated and replaced by LP360 Online, including the LP360 Portal and LP360 Cloud. Reckon is AirGon’s Amazon Web Services cloud hosted data management and delivery system. Service providers use Reckon to deliver content and volumetric results to their customers, whereas owner-operators use Reckon to directly manage their analytic results. Reckon provides multiple…

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What to do when the ephemeris file download fails?

Symptoms: In ASPSuite, the ephemeris download fails. It just does nothing. Probable Resolution #1: Verify your machine has a proper internet connection and try again. Probable Resolution #2: Verify the ephemeris file is available. The broadcast ephemeris is available immediately, the ultra-rapid should be available within six hours of your flight. Probable Resolution #3: Manually…

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Error: Rover Position File (.pos) is Empty

Problem: In ASPSuite, processing the Interpolating Camera Events step results in an, “Error: Rover Position File (.pos) is Empty”. Probable Solution #1: The base station coordinate was entered incorrectly.  Check the base station coordinate and be sure that southern latitudes and western longitudes have a negative sign. Note the base station must be entered in…

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Failed to checkout roaming license: Input string was not in a correct format

Problem: When attempting to checkout a roaming license in ASPSuite you receive an error message stating, “Failed to checkout roaming license: Input String was not in a correct format.” Probable Resolution #1: The error message is likely caused by the presence of a firewall in place that is stopping the connection between the client machine…

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ASPSuite – 0 of 0 Available Licenses

Problem: A check of the ASPSuite License shows Current License as “Unlicensed” and shows Available Licenses as “0 of 0”, but the Check Out License button is enabled. Attempting to check out a license in this state will result in an error, “Failed to checkout roaming license. Failed to checkout the license for ASP. Reason:…

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Unable to validate the License String you entered

Problem: While setting the License String in ASPSuite, you receive an error message stating, “Unable to validate the License String you entered. You must enter a valid License String and be connected to the internet.” Probable Resolution #1: Verify the machine in question is connected to the internet. The ASPSuite License Server requires that one…

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Case Study – Fixing Time Consuming Inventory Collection

A Case Study from Philips’ Soil Challenge We conduct a core product inventory every quarter for our bark and pumice stockpiles to keep our bookkeeping updated. Our inventory collection methods consisted of simply guessing the volume of each pile (highly inaccurate) or having our loader operator move 5 yards of product at a time (extremely…

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