User encounters an “Error Generating TSTrajectory File with SOL” while trying to create TerraScan trajectories in GeoCue, “An attempt was made to move the file pointer before the beginning of the file.” The sensor trajectory file is over 2GB in size causing an indexing issue. Reduce the file size to below 2GB by clipping unnecessary…
When I open ArcGIS, the toolbars for LP360 are greyed out. The Extensions tab only shows a “Viewer” level license. The Viewer license level is not a valid license level for LP360 for ArcGIS. On the LP360 Main Toolbar, there is a dropdown used to access License Manager, which the user may use to change…
Distributed tasks don’t seem to take full advantage of the available Distributed Subtask Licenses (DSLs). When the task is running, the first pending subtask in Dispatch Manager under the “Pending Reason” column reads “Insufficient Resources Available”. Insufficient resources available means the available machine resources are less than the predicted usage of the command being run,…
launching lp360 in arcgis get the following error message: Caller’s Message: Failed to load point cloud task.(17900) Exception Information: HRESULT: 0x800401f3 Unable to retrieve extended COM error information. This error message can occur when attempting to install an older version of LP360 than what was previously on the machine. The message usually indicates that one…
A dual core processor is recommended with at least 4 GB RAM, 16 GB RAM recommended. A minimum of 10 GB free disk space on the local drive. Additional disk space for data storage either locally or on an external drive is also recommended. All GeoCue applications require a minimum operating system of Windows 7…
When trying to complete a task, the selection tool is hiding just out of the window extent. The window can’t be expanded any farther. LP360 2018.2 or better has a revamped Live View tool that would allow you to customize, synchronize, and dynamically update your map, profile, and 3D views. Here are some of the…
How can I check my licenses and license usage in Geocue? GeoCue License Monitor on the GeoCue Server Machine shows dynamic license usage. License monitor has a table for in-use percentage over a period of time (set in settings), and a drop down menu to choose which license you’d like to visualize. It can be…
When creating a greyscale (or inverted greyscale) LIDAR Ortho Raster, you may want to adjust how your intensity values are displayed in the output image(s). Off: This does not apply any adjustment to the intensities. Automatic (per image): Each image is automatically adjusted based on a % clip algorithm. The algorithm works by setting a…
After updating/upgrading a program, double-clicking the shortcut fails to open and gives this dialog shown in figure 1, stating, Problem with Shortcut: The parameter is incorrect.”. What is the target (right click the shortcut > properties) for the shortcut? This can also be found going to “Open File Location” in the context menu. You can…
