GeoCue Support has written 762 articles

No Design File on the Working Segment

A macro fails when launched through Geocue Dispatch. Checklist Step Details, System Messages error reads “No design files on the working segment”. Additionally, reviewing the Sub Tasks for the specified task on the Dispatch Manager reveals the machine timing out and returning to pending queue. If the macro is set up to run in TerraScan:…

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Ordinal Not Found: The ordinal 3873 could not be located in the dynamic link library (SSLEAY32.dll)

After installing LP360 for ArcGIS, when you try to run the program it throws an error stating, “Ordinal Not Found: The ordinal 3873 could not be located in the dynamic link library (SSLEAY32.dll)”. Note: The ordinal number and the DLL may be different in the specific error message you see. The error is likely occurring after you run…

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DIM Point Cloud won’t Classify Ground

Attempting to run the adaptive TIN ground filter on a Dense Image Matching (DIM) point cloud does not classify any points. When a point cloud is created from a Dense Image Matching process, the resulting LAS produced by some software is not classified (0) and has 0 of 0 returns. Identifying points in LP360 will…

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Assign SRS to LAS files

To assign or modify the Spatial Reference System (SRS) in a LAS file, use the LP360 LAS File Analyst tool: Add the LAS files into LP360 as open for Read/Write. Select “LAS File Analyst” by right-clicking the LAS layer, or clicking the wrench and hammer icon associated with the main LP360 toolbar. A dialogue box…

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How do I Create a LAS Shape File Index of my LAS Files?

For LP360 versions 2018.2.59.5 or later: The LDExport tool provides a quick means of generating a shapefile index of your LAS files and no longer requires a settings file. Execute the following in a command line, where the LAS files are located in “D:\Training_Data\Davidson_TN_2016\LAS” and the index file is to be generated in “D:\Training_Data\Davidson_TN_2016\LAS”. To…

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Windows Installer Error: The installation package could not be opened

Attempting to install LP360, the user encounters an error message, “Windows Installer – This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.” The error message usually indicates that the msi did not completely download. Usually verifiable by the size of the installer. Try…

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LP360 Command Line Executables

LP360 has several command line executable style programs that assist with productivity for different tasks, particularly when working with large amounts of data or repeating processes. These executables may be run: Via an MS-DOS style batch scripts By configuring corresponding commands and checklist steps within the GeoCue workflow software to take advantage of the command…

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