GeoCue Support has written 730 articles

White Box in upper right corner of Map View

Problem: When using a machine with NVIDIA Quadro K420 disply cards, LP360’s Map view can fail to display any information and can show a white cross-hair and box. Probable Solution: Roll back to 4.5.0 NVIDIA 369.39 Display Driver

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Fast TIN option’s influence on Contours

When generating contours from a gridded point cloud, issues can arise in the resulting contours.  This can cause horizontal offsets between lines from separate processing blocks resulting in contour lines that are split into multiple segments. Usually, the “Use Fast TIN” option is checked in the Las Properties dialog. The default value. This option uses…

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Tips for Classify Ground with DIM datasets

LP360 can be inefficient when working with very dense point clouds, such as Dense Image Matching, for ground classification if appropriate steps are not taken in the workflow. In fact, be aware that it simply crashes if you have to use a large seed size (e.g. 200 feet on some machines) that requires more points…

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Error Initializing Raster Manager- csharp

Problem: After updating GeoCue version and opening GeoCue client, the following error may occur: “Error Initializing Raster Manager: System.IO.FileLoadException: Could not load file of Assemply ‘gdal_csharp, Version…..” Solution: This indicates that the update failed to install the latest dll. Uninstall the client, manually ensure that all the relevant files are empty with exception of the…

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Successfully completed setting up the floating license client but having trouble contacting the specified License Server. (24284) Error: No such host is known

Problem: When attempting to setup the floating license client receive the message “Successfully completed setting up the floating license client but having trouble contacting the specified License Server. (24284) ERROR: No such host is known”. Probable Resolution #1: This error message indicates that the name of the license server was unable to be resolved to…

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Successfully completed setting up the floating license client but having trouble contacting the specified License Server (24284). Error: No connection could be made because the target machine actively refused it XXX.XXX.XXX.XXX:XXXXX

Problem: When attempting to setup the floating license client receive the message “Successfully completed setting up the floating license client but having trouble contacting the specific License Server (24284). Error: No connection could be made because the target machine actively refused it XXX.XXX.XXX.XXX:XXXXX”, where XXX.XXX.XXX.XXX is the IP address of your license server, and XXXXX is…

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Manual SQL Database Update

Each installation of GeoCue should automatically update the SQL Database to the latest version.  Sometimes this will fail to happen. This can be seen in the GeoCue Database Manager dialog under the Database tab in the lower Maintenance section.  It will show the current database version in use and the latest database version available.  Ideally,…

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DZ Surface Value Computation

The Export Wizard can be used to compare the relative accuracy of returns from overlapping flight lines.  Using the ‘Surface’ Export Type, the ‘Point Insertion’ Surface Method , and the ‘dz Images’ Surface Attribute, will produce a useful visual representation of the vertical mismatch from flight line to flight line. This tool creates cells with…

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zLAS File Format

Files with a zLAS extension are usually the ESRI proprietary LAS compression format. The ESRI LAS Optimizer improves archiving, sharing, and use of LAS format LIDAR. Optimization is accomplished in several ways: Lossless compression Spatial indexing Statistics generation The compression ratio the optimizer can achieve is typically much better than generic compressors. This is because…

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