GeoCue Support has written 725 articles

Basic Filter

The Basic Filter Point Cloud Task (PCT) allows you to define one or more point filters and assign the set of points matching the point filter to a classification. This PCT is useful for conducting simple reclassifications of point data in a LIDAR project. Reclassifying points from the old Model Keypoint class 8 to the…

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LP360 Digital Elevation Model Edge Mismatch

It may seem that there is an edge mismatch between Digital Elevation Model(s) (DEM) created with LP360 that is showing up when the grids are viewed in different software platforms. For instance, a user might see an offset between grids such as in the example below: After further research into the matter it turns out the issue is…

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Duplicate file ids

Problem: When adding files to the map some of the LAS files won’t load and you are presented with the following messages about “Duplicate File IDs”. Caller’s Message: Adding layer to the map failed (22705) Exception Information HRESULT: 0x80004005 Description Duplicate file ids Caller’s Message: Exception Information: HRESULT: 0x0 Unable to retrieve extended COM error…

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app_tracelog.svclog file is huge

Symptoms: With some older installations of GeoCue Federator the app_tracelog.svclog log file can become quite huge taking up a lot of room on the hard drive. Probable Resolution: You may delete the app_tracelog.svclog found in “C:\Program Files\GeoCue\GeoCue Federator Server”. In order to prevent a large file from being created again, you can edit the “GCFederator.WindowsServiceHost.exe.config”…

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Path Too Long Error Installing Service Pack

Symptom: While attempting to install the GeoCue Service pack you receive an error message stating, “Destination Path Too Long”, while extracting the service pack into the GeoCue Common folder. Probable Resolution: There is a 255-character limit imposed by Microsoft when doing the extraction from the ZIP file used to deliver the GeoCue Service Pack. You…

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Unable to create LPUtilities (22703)

Problem: While adding LAS files to the ArcMap document using the LP360 for ArcGIS extension you receive an LP360 COM Exception, “Unable to create LPUtilities (22703)”. Caller’s Message: Unable to create LPUtilities (22703) Exception Information: HRESULT: 0x80040112 Unable to retrieve extended COM error information. Probable Resolution: The “Unable to create LPUtilities (22703)” error message generally…

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