160 articles TrueView Installation, Licensing and Updates Page 13 / 16

A repository of TrueView related articles covering installation, licensing, and updates to the TrueView line of drone mapping products. Includes former AirGon products such as Loki and ASPSuite.

PhotoScan: we are: invalid License Server Error

Problem: The PhotoScan license server has stopped issuing licenses and the debug log states something akin to “we are: invalid”: Date Time (agisoft) Wrong Hostid – licenses may not be available Date Time (agisoft) (expected: license=#####, we are: invalid) Probable Resolution: If on a Linux machine, please check if the following directory exists and is…

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How to set the Metashape/PhotoScan port so it doesn’t change with a reboot?

How to set the Metashape/PhotoScan license server port so it doesn’t change with a reboot? There are two ports used by the license server. One for the host and one for the ISV. Both are set in the license file and the ports are used upon restart of the license server service. Note: The ports…

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How to verify if the Maxtenna is functional after a crash?

Problem: We experienced a crash with our UAV and Loki system and would like to verify the Maxtenna is functional. Procedure: Put the Maxtenna on a Loki and take it outside Turn on the Loki Wait until the green antenna light comes on Wait about a minute Plug the Loki into a computer and check…

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Changing license level keeps providing same license

A user changes the license level in License Manager, yet the same level of license is still granted on checkout. This was a known issue with LP360 v2018.1.57.0. Install LP360 2018.1 Service Pack A, v2018.1.57.4, or later from the LP360 Installers page. Close License Manager, reopen, and then try again. A network policy may be…

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No licenses available

Problem: After setting the License String in the new License Manager (2018 and above), you get a no license available message when starting LP360. Solution: Make sure that after you set the License String, that you also use the “Checkout” button to check out the license you need.  If successful, you should see a green…

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Warning: Your Current ASP Roaming License Will Expire in 7 Days

ASPSuite will warn users when their roaming license is about to expire.  This does not mean your ASPSuite license is about to expire.  This warning means the time period for your roaming license checked out to the machine is about to expire, and the license will automatically check itself back in to the server in…

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ASPSuite System Requirements

The ASPSuite system requirements are that your system should be no less than: Computer and Processor: PC with a Pentium™ processor or equivalent, 2.2 GHz minimum; Hyperthreading or Multi-core recommended. Memory: 8 GB of RAM required; 16 GB or more recommended. Hard Disk: 1 GB of available hard disk space. Additional space will be required…

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LP360 2018.1 Feature Matrix

LP360 is a family of point cloud exploitation tools for both native Windows (“standalone”) and the ArcGIS® desktop platform.  LP360 for ArcGIS is the world’s most popular point cloud (such as LIDAR and dense image matching) visualization, editing and information extraction tool set for ArcGIS®.  It is available directly from GeoCue Group Inc.[1] (www.geocue.com) and…

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ASPSuite: Licensing and Installation

ASPSuite uses a license server which allows multiple users to easily share a license.  Users can download ASPSuite to as many computers as they like, then check the license in and out as needed. The license type used by ASPSuite is called a roaming license. Meaning that once you check it out to a machine…

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Symantec is Blocking ASPSuite_MVVM.application

Symptom: Tried to run the click-once ASPSuite installer from http://airgon.net/asp/aspsuite/publish.htm, but Symantec Endpoint Protection (SEP) is blocking the install because “The file is not allowed because it is used by too few users.” The details section indicates that: the version of the product is fairly recent only a handful of SEP users have phoned home to let…

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