GeoCue Group’s repository of articles covering installation, licensing, and updates for the LP360 Geospatial product.
If your organization has strict security settings, some of the executables installed and used by LP360 or True View EVO could get blocked and prevent LP360/EVO from operating correctly. It may be necessary to get your IT department to add these executables to an approved list. The following instructions will show you how to find…
Introduction: LP360 and True View EVO are a family of point cloud exploitation tools for both native Windows (“standalone”) and the ArcGIS® desktop platform. LP360 for ArcGIS is the world’s most popular extension to ArcGIS for point cloud visualization, editing and information extraction tool set for ArcMap®. Like ArcGIS itself, it is a 32-bit application.…
After installing LP360 or True View EVO, attempting to launch the program results in nothing happening. The LP360 or True View EVO GUI doesn’t open. It is possible that some Windows System files have become corrupt. Please run the Microsoft system file checker to verify, and if necessary, repair any corrupt system files. Open an…
Trying to launch LP360 results in an error, “LoadLibrary failed with error 126: The specified module could not be found.” A load library error usually indicates a corrupted installation. Best to: 1. uninstall LP360 using Control Panel. Delete the contents of the “C:\Program Files\Common Files\LP360” and “C:\Program Files\LP360” folders. Then, install the latest version of…
Applies only to versions of LP360 prior to v2023.1.22.0. With the release of LP360 v2023.1.32.0, this is handled automatically by the software. Many new laptops come with very high resolution screens, causing text and icons in various software packages to appear very tiny, or badly sized. Changing the screen resolution makes icons or test unreadable…
The LP360 for ArcGIS extension is not showing in the ArcMap Extensions list (ArcMap -> Customize -> Extensions). Since ArcMap is only a 32-bit application, to install LP360 for ArcMap requires using a separate installer than LP360. Ensure that you have run the applicable “LP360 for ArcGIS Installer (Includes LP360 32-bit Arc Extension Only)”, named…
Attempting to run the LP360 installer through Microsoft Endpoint Configuration Manager, formerly System Center Configuration Manager and Systems Management Server (SCCM) results in an error, “This advertised application will not be installed because it might be unsafe. Contact your administrator to change the installation user interface option of the package to basic.” LP360 requires the…
With LP360 for ArcGIS, after upgrading ArcGIS versions, LP360 will need to be re-registered within ArcGIS. This can be accomplished in one of two ways. The first option is to un-install LP360 and then re-install. Or, a user can run a registry program that will register the needed DLL’s within ArcGIS. Registry Program Located under “C:\Program…
Starting LP360 or True View EVO results in “LoadLibrary failed with error 87. The parameter is incorrect.” error. This indicates a graphics card driver issue. Several fixes include either renaming an ATI driver dll, rolling back the display driver to an older version, or replacing the video card with an NVIDIA one. This error may…
