GeoCue Group’s repository of articles covering installation, licensing, and updates for the LP360 Geospatial product.
In 2016 we added a very powerful new tool to LP360 (standalone version) called Feature Analyst. This is a tabular-driven tool that synchronizes a table view of Features, Feature Parts and Vertices with their graphical representation in the Map and Profile views. This tool has improved the creation, editing and quality checking of features such…
Symptom: When updating your LP360 version for ArcGIS it returns:”The installer has encountered an unexpected error installing this package. This my indicate a problem with this package. The error code is 2229“. This error message indicates that there is a difference in system languages used between the package that was previously installed the the current one.…
Symptom: Activating an AUT for one or more floating licenses results in an error message “Failed to Start License Server Service (24223)”. Probable Resolution #1: Check the Window Application event log and see if there is an entry around the time of the failed License Server Service start which indicates a .NET Runtime error for the…
Problem: When attempting to authorize a floating license in the LP360 License Administrator you receive a activation error, “Failed to access Windows Services Manager (24221)”. Probable Resolution: The user does not have the necessary administrative permissions to create a service in Windows as deemed by Microsoft. Ensure that the user logged in is an administrator…
Problem: ArcGIS crashes every time I load an LAS file. Probable Resolutions: Please submit the ESRI Crash Dump report to support@LP360.com so that we may investigate further. Try loading the LAS file(s) a second time. If that doesn’t work then the QVR files may have become corrupt. Delete and regenerate them. Try loading a file…
Symptom: Receive an Authentication Failed message stating, “Unable to authenticate a license for LP360 for the following reason: There are no licenses available for the given level: {Classify, Extractor}” or Receive an Authentication Failed message stating, “There are no licenses available for the {basic, standard, or advanced} level. LP360 will run in Viewer mode. (22856)” “There…
Problem: While installing LP360 the installer reports “LP360 64-bit Files in Use”. Probable Resolution #1: Verify that all instances of LP360, LP Viwer, or LP360 for ArcGIS are closed. Probable Resolution #2: If the process in use is the “LP360 License Server” – this is something that should only occur on the License Server machine: On…
Symptom In the ArcGIS extension dialog the LP360 extension is checked, but says “no license”. The LP360 toolbar indicates the extension is not licensed either as the red plus symbol is not activated. Checking LP360 License Administrator shows a licenses is available. Probable Resolution Try toggling the LP360 extension on/off and that should then check…
When attempting to automatically register an LP360 license via the Registration tab within the LP360 License Administrator Program, the following error concerning the web service connection is displayed: In this instance click OK and select the second option to save the registration information to a text file and e-mail the text file directly to registration@lp360.com as…
When managing the installation of LP360 on a number of computers it may be useful to use a silent install. The standard MSI switches “/qn” and “/norestart” work, however, there are no command line parameters available at this time to configure the licensing. msiexec /i “LP360x64_v2019.1.30.3.msi” /qn /norestart Note: This must be run in an elevated…
