TV540 issue – Missing images from the TV540 Data Copy Tool

Problem: While trying to copy the raw data from the TV540, you may encounter an error while importing the data using the TV540 Data Copy Tool: No images available in the TV540 Data Copy Tool, however the images are available inside the sensor ALPHA_CAM hard drive memory. The error is related to the images not…

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TrueView Web UI User Guide

The TrueView Web User Interface provides a user interface (UI) of the TrueView payload through any standard web browser. With this interface the user can monitor the system operation, readiness for data collection, and change settings. It also helps with troubleshooting by providing additional information about errors and issues. For installation and operation of your…

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How to plan a corridor mapping project

1. Introduction This article is meant to give recommendations for a corridor mapping project with UAV. Corridor mapping refers to the process of capturing detailed spatial data along a linear path such as a road, railway, or powerline. These missions typically involve long flights with relatively few flight lines and present unique challenges. Example of…

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KP Index and geomagnetic activity

Summary –> Avoid planning a mission when the KP Index forecast is 4 or higher. What Is the KP Index? The KP Index measures geomagnetic activity on a scale from 0 (quiet) to 9 (extremely disturbed), based on data from ground-based magnetometers. This index reflects the impact of solar flares and other solar events that…

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Updating TVGO Firmware

The following steps describe the process for updating the firmware of the TVGO116 and TVGO132. The TrueView Go can be updated automatically using the TVGO App or manually. 1. Update using the TVGO App 1- Make sure to have the TVGOApp version 1.0.0.2 or newer.—-To know the version of the App –> Go to “Settings”…

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TVGO Error – Due to prolonged failure to acquire Satellite

With True View GO 116 and 132, you can get the following error: Due to prolonged failure to acquire satellite signals, the device is locked and cannot be used normally. Please wait in an open area for the device to acquire satellite signals normally. It is an error message that happens when the sensor has…

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TV540 sensor formatting

This article explains how to format the hard drives of the TV540. 1. Problem: The reformatting may be needed because: 2. Formatting using LP360 1- Open LP360 as an administrator2- Go to sensor ribbon–>TV540 Data Copy Tool3- Click on the icon “Format”4- More details available in TV540 Users Guide –> 7.2.1 Disk Format (Clearing Storage…

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TVGO Error – Beyond restricted areas, the device is locked

With True View GO 116 and 132, you can get the following error: Beyond restricted areas, the device is locked and cannot be used normally. Please contact after sales service. It is an error regarding the TRUEVIEW GO SLAM permanent license, this license is region-locked this means that if you change the working region, you…

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TVGO Error – Real time point cloud exception

With True View GO 116 and 132, you can get the following error: Real time point cloud exception, please restart the project! It is a generic error message when the trajectory position is lost. This can happen in areas with reflective services like mirrors or cars. Also, it can happen when the scan is too…

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TrueView GO Hardware Users Guide

The TrueView GO Hardware Users Guide covers the ins and outs of installing and operating the latest version of the GeoCue TrueView GO LiDAR Handheld (LIDAR/Cameras), TVGO. Contents Table of Contents ………………………………………………………………………………………………. 21.1 Symbol Description …………………………………………………………………………………. 31.2 Recommendations ………………………………………………………………………………….. 31.3 Service & Support …………………………………………………………………………………… 31.4 Disclaimer ……………………………………………………………………………………………… 32 Using Requirements …………………………………………………………………………………….. 42.1 Using Environment………………………………………………………………………………….. 42.2 Tips Before…

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