GeoCue Support has written 723 articles

Unable to download GPS Ephemeris and Navigation Files

Problem: Attempting to auto-download the ephemeris and navigation files in ASPSuite or True View EVO results in, “Unable to download GPS Ephemeris and Navigation Files. The remote server returned an error: 227 Entering Passive Mode.” Verify your internet connection and try the download again later when the files may be available as they may not be…

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LAS Files Tab Symbology

In the LP360 LAS files tab, there are various symbols that represent different states of LAS files loaded. Please reference the list below for information regarding what these symbols represent: : Pyramid File Created : Pyramid File Not Created : Pyramid File Out-Of-Date : LAS File Not Loaded : LAS File Loaded : Opened For…

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LAS file attributes no longer match project definition

There are times when a user will desire to edit their LAS files in a project outside of GeoCue and then read these altered files back in. If attributes have been altered or lost and the user wishes to give these LAS files their original attribute values within GeoCue, the user can reassign these attributes…

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LP360 or True View EVO GUI Doesn’t Open

After installing LP360 or True View EVO, attempting to launch the program results in nothing happening. The LP360 or True View EVO GUI doesn’t open. It is possible that some Windows System files have become corrupt. Please run the Microsoft system file checker to verify, and if necessary, repair any corrupt system files. Open an…

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LP360: LoadLibrary failed with error 126

Trying to launch LP360 results in an error, “LoadLibrary failed with error 126: The specified module could not be found.” A load library error usually indicates a corrupted installation. Best to: 1. uninstall LP360 using Control Panel. Delete the contents of the “C:\Program Files\Common Files\LP360” and “C:\Program Files\LP360” folders. Then, install the latest version of…

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What’s New in GeoCue 2020

GeoCue 2020 is the major GeoCue maintenance upgrade release for 2017.  GeoCue has now been in heavy day-to-day production (in commercial release) for about 14 years.  Many of the new features that have appeared in GeoCue are a direct result of the feedback that we received from our user base of GeoCue customers. One significant…

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Command Dispatch System Administrator’s Guide

About this Document Welcome to the GeoCue Command Dispatch System Administrator’s Guide. This document supplements the GeoCue User Guide and contains advanced information for the GeoCue Command Dispatch System (CDS). This guide is aimed at advanced users of the Command Dispatch System. Note that most information in this guide is not required for routine dispatched…

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DEM CuePac User Guide

Welcome to the DEM CuePac User Guide. The reader of this document is expected to be familiar with the basic GeoCue processing system. For information on GeoCue itself, please refer to the GeoCue User Guide. Contents 1 Introduction 2 Creating DGN Products2.1 Creating the Layer and Entities2.2 Setting Product Generation ParametersSelect LAS Classes to IncludeSelect…

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