Problem: When running a macro through TerraSlave from GeoCue, routines that depend upon trajectory information can fail to return any results. These routines include “Cut Overlap-Cut by Offset option” and “Apply Corrections”. Cause: When assigning and running a macro through TerraSlave from GeoCue, there is no setting to select which trajectory layer to use as…
Problem: Adding LAS files to the LP360 Add Files dialog results in an error stating, “Error updating columns (13498)”. Probable Resolution: Something is missing from the header of the LAS file that is supposed to be there according to the file and the LAS specification. Most usually seen when the WKT flag is toggled, but…
Problem: LP360 Errors when trying to run a Point Cloud Statistics Extractor PCT, stating, “The task ‘PointCloudStatsExtractor’ cannot be run. Reason: An Error occurred expanding environment variables in the path: “. Verify the Environment Variable is defined in the System Properties of this computer.” Probable Resolution: This error message likely indicates that the output dataset…
Problem: LP360 Errors when trying to run a PCT, stating, “Validating Settings Failed. (8716)”. Clicking on “Expand this” will provide additional insight such as Exception Information: HRESULT: 0x80004005 Description: Invalid dataset name. (8737) Probable Resolution: This error message likely indicates that the output dataset (shapefile) has not been specified, or it is relying on the…
If you choose to load backdrop images while editing in TerraScan (while through GeoCue’s Process in TerraScan, DirectDrive, or directly in MicroStation’s Raster Manager) and your images show up in the wrong place relative to your LAS points, MicroStation’s Raster Manager may be interpreting your TFW (sister file) or coordinates incorrectly. Raster Manager defaults the…
Problem: In LP360 for ArcGIS, while trying to Define the 3D Window’s Extent, LP360 errors stating, “Getting Spatial References Failed (17124)”. Expanding the error message dialog for more information reveals, “QI to ISpatialReference failed (21422)”. Probable Resolution: The most probable cause is the lack of a Spatial Reference System (SRS) specified on the LAS Layer…
Problem: In LP360 for ArcGIS, while trying to Draw a Profile Line, LP360 errors stating, “Completing the construction of the profile line failed. (17020)”. Expanding the error message dialog for more information reveals, “QI to ISpatialReference failed (21422)”. Probable Resolution: The most probable cause is the lack of a Spatial Reference System (SRS) specified on…
Symptom: Receive a message trying to get a license for LP360 stating, “Unable to authenticate a license for LP360 for the following reason: The Client GUID authentication failed; Mismatch of Client and License Server version numbers OR Maintenance has expired and please consider renewing the maintenance. LP360 will run in Viewer mode until the License…
Details: GeoCue 2017 SP1 adds clarification for sensor trajectory formats versus TerraScan trajectories. This service pack also fixes several issues found with the GeoCue 2017 release covering a wide variety of issues. It is recommended that all users apply this service pack at the earliest convenience if already running GeoCue 2017, or immediately upon upgrading…
Symptom: When trying to install the latest version of LP360, and using the Symantec EndPoint Security software, one might receive a Window’s notification stating that it has prevented an unrecognized app from starting and that running this app might put your computer at risk. This message will show that the publisher of the app is…
