GeoCue Support » Archives for GeoCue Support » Page 44
Problem: In LP360 for ArcGIS, while trying to Define the 3D Window’s Extent, LP360 errors stating, “Getting Spatial References Failed (17124)”. Expanding the error message dialog for more information reveals, “QI to ISpatialReference failed (21422)”. Probable Resolution: The most probable cause is the lack of a Spatial Reference System (SRS) specified on the LAS Layer…
Problem: In LP360 for ArcGIS, while trying to Draw a Profile Line, LP360 errors stating, “Completing the construction of the profile line failed. (17020)”. Expanding the error message dialog for more information reveals, “QI to ISpatialReference failed (21422)”. Probable Resolution: The most probable cause is the lack of a Spatial Reference System (SRS) specified on…
Symptom: Receive a message trying to get a license for LP360 stating, “Unable to authenticate a license for LP360 for the following reason: The Client GUID authentication failed; Mismatch of Client and License Server version numbers OR Maintenance has expired and please consider renewing the maintenance. LP360 will run in Viewer mode until the License…
Details: GeoCue 2017 SP1 adds clarification for sensor trajectory formats versus TerraScan trajectories. This service pack also fixes several issues found with the GeoCue 2017 release covering a wide variety of issues. It is recommended that all users apply this service pack at the earliest convenience if already running GeoCue 2017, or immediately upon upgrading…
Symptom: When trying to install the latest version of LP360, and using the Symantec EndPoint Security software, one might receive a Window’s notification stating that it has prevented an unrecognized app from starting and that running this app might put your computer at risk. This message will show that the publisher of the app is…
Problem: When using a machine with NVIDIA Quadro K420 disply cards, LP360’s Map view can fail to display any information and can show a white cross-hair and box. Probable Solution: Roll back to 4.5.0 NVIDIA 369.39 Display Driver
When generating contours from a gridded point cloud, issues can arise in the resulting contours. This can cause horizontal offsets between lines from separate processing blocks resulting in contour lines that are split into multiple segments. Usually, the “Use Fast TIN” option is checked in the Las Properties dialog. The default value. This option uses…
LP360 can be inefficient when working with very dense point clouds, such as Dense Image Matching, for ground classification if appropriate steps are not taken in the workflow. In fact, be aware that it simply crashes if you have to use a large seed size (e.g. 200 feet on some machines) that requires more points…
Problem: When I click apply my point cloud task does not execute. Probable Resolution: Clicking apply only saves the changes you made to the Point Cloud Task (PCT). To execute a PCT one must use one of the execute tools located on the Point Cloud Task toolbar.
Problem: After updating GeoCue version and opening GeoCue client, the following error may occur: “Error Initializing Raster Manager: System.IO.FileLoadException: Could not load file of Assemply ‘gdal_csharp, Version…..” Solution: This indicates that the update failed to install the latest dll. Uninstall the client, manually ensure that all the relevant files are empty with exception of the…