Symptom: Receive a message trying to get a license for LP360 stating, “Unable to authenticate a license for LP360 for the following reason: The Client GUID authentication failed; Mismatch of Client and License Server version numbers OR Maintenance has expired and please consider renewing the maintenance. LP360 will run in Viewer mode until the License…
Details: GeoCue 2017 SP1 adds clarification for sensor trajectory formats versus TerraScan trajectories. This service pack also fixes several issues found with the GeoCue 2017 release covering a wide variety of issues. It is recommended that all users apply this service pack at the earliest convenience if already running GeoCue 2017, or immediately upon upgrading…
Symptom: When trying to install the latest version of LP360, and using the Symantec EndPoint Security software, one might receive a Window’s notification stating that it has prevented an unrecognized app from starting and that running this app might put your computer at risk. This message will show that the publisher of the app is…
When generating contours from a gridded point cloud, issues can arise in the resulting contours. This can cause horizontal offsets between lines from separate processing blocks resulting in contour lines that are split into multiple segments. Usually, the “Use Fast TIN” option is checked in the Las Properties dialog. The default value. This option uses…
LP360 can be inefficient when working with very dense point clouds, such as Dense Image Matching, for ground classification if appropriate steps are not taken in the workflow. In fact, be aware that it simply crashes if you have to use a large seed size (e.g. 200 feet on some machines) that requires more points…
Problem: After updating GeoCue version and opening GeoCue client, the following error may occur: “Error Initializing Raster Manager: System.IO.FileLoadException: Could not load file of Assemply ‘gdal_csharp, Version…..” Solution: This indicates that the update failed to install the latest dll. Uninstall the client, manually ensure that all the relevant files are empty with exception of the…
Problem: When attempting to setup the floating license client receive the message “Successfully completed setting up the floating license client but having trouble contacting the specified License Server. (24284) ERROR: No such host is known”. Probable Resolution #1: This error message indicates that the name of the license server was unable to be resolved to…
Problem: When attempting to setup the floating license client receive the message “Successfully completed setting up the floating license client but having trouble contacting the specific License Server (24284). Error: No connection could be made because the target machine actively refused it XXX.XXX.XXX.XXX:XXXXX”, where XXX.XXX.XXX.XXX is the IP address of your license server, and XXXXX is…
