160 articles TrueView Installation, Licensing and Updates Page 11 / 16

A repository of TrueView related articles covering installation, licensing, and updates to the TrueView line of drone mapping products. Includes former AirGon products such as Loki and ASPSuite.

Can’t open software with a shortcut

After updating/upgrading a program, double-clicking the shortcut fails to open and gives this dialog shown in figure 1, stating, Problem with Shortcut: The parameter is incorrect.”. What is the target (right click the shortcut > properties) for the shortcut? This can also be found going to “Open File Location” in the context menu. You can…

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ASPSuite End User License Agreement

All our products require acceptance of an End User License Agreement (EULA) which can be found at the following location once the software is installed: Open ASPSuite Open Windows Task Manager Right-click on ASPSuite in the Processes tab and select “Open file location” This will typically open a location such as, “C:\Users\%user%\AppData\Local\Apps\2.0\AH9G1ZQJ.JGV\KLCMKRK1.V37\asps..tion_753cade1de3b952f_07e3.0001_2a83f2bc0b80d0c2”, where %user% is…

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Windows Installer Error: The installation package could not be opened

Attempting to install LP360, the user encounters an error message, “Windows Installer – This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.” The error message usually indicates that the msi did not completely download. Usually verifiable by the size of the installer. Try…

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How do I switch the language being used by ASPSuite?

ASPSuite by default will launch in English, unless it’s running on an operating system that is a supported language. With the release of v2019.1, the supported languages in ASPSuite are French, German, Spanish, and Japanese. To modify the language on start up: Holding “CTRL+ ‘e’” while clicking on the icon to launch the program will…

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Agisoft Metashape & Agisoft PhotoScan comparison

Agisoft Metashape is an advanced image-based 3D modeling solution aimed at creating professional quality 3D content from still images. Based on the latest multi-view 3D reconstruction technology, it operates with arbitrary images and is efficient in both controlled and uncontrolled conditions. Photos can be taken from any position, providing that the object to be reconstructed…

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Install of ASPSuite Blocked by Group Policy

Problem: Attempting to install ASPSuite errors and the error log contains the statement, “This program is blocked by group policy. For more information, contact your system administrator. (Exception from HRESULT: 0x800704EC)” Probable Resolution: The message indicates that IT has a Group Policy in place which prevents the running of ASPSuite. A group policy is typically…

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LP360 Startup Stuck on Processing Shell Command

Problem: When attempting to start LP360 it gets stuck on the splash screen and there is a small message at the bottom of the splash screen that says, “Processing shell command”. Probable Resolution: This is a known problem in Windows 10 that has since been fixed by Microsoft in an update to Windows 10. Please…

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LP360 2018.2 Feature Matrix

LP360 – This is the native 64 bit Windows version of LP360. It has no software prerequisites other than Windows.  It executes on Windows x64, Version 7 and later. LP360 for ArcGIS® – A fully qualified extension for ArcMap® desktop. LP360 for ArcGIS® requires the Basic level of ArcMap.  This remains a 32 bit product…

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GNSS Antenna Lever Arm Offsets

The purpose of lever arm offsets are to transfer the position received at the GNSS antenna, to the camera sensor. This article explains how these measurements are referenced in ASPSuite. If you are using an AirGon supplied antenna mount, the default offsets in ASPSuite should be used. Z Offset Starts at antenna phase center (3…

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