160 articles TrueView Installation, Licensing and Updates Page 8 / 16

A repository of TrueView related articles covering installation, licensing, and updates to the TrueView line of drone mapping products. Includes former AirGon products such as Loki and ASPSuite.

PyYAML-5.3.1-cp35-cp35m-win_amd64.whl is not a supported wheel on this platform

Attempting to install the C:\Program Files\Common Files\LP360\MSPy\installPyYAML.bat as part of configuring the Create Ortho from Photo Package tool in True View EVO version 2020.2.33.0 or earlier results in, “Error: PyYAML-5.3.1-cp35-cp35m-win_amd64.whl is not a supported wheel on this platform” Metashape Pro v1.7.x was released after True View EVO v2020.2.33.0, hence, it is not supported in that…

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LP360/True View EVO Feature Matrix 2020.2

Introduction: LP360 and True View EVO are a family of point cloud exploitation tools for both native Windows (“standalone”) and the ArcGIS® desktop platform.  LP360 for ArcGIS is the world’s most popular extension to ArcGIS for point cloud visualization, editing and information extraction tool set for ArcMap®.  Like ArcGIS itself, it is a 32-bit application.…

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ASPSuite User Guide

GeoCue Group’s ASPSuite includes all the software needed to import support files, process the Loki observations in Post-Process Kinematic (PPK) mode, process Phantom 4 RTK in PPK and Real-Time Kinematic (RTK) modes, and update image headers with the refined position information. The ASPSuite User Guide will discuss the workflow starting with checking the data in…

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LP360 or True View EVO GUI Doesn’t Open

After installing LP360 or True View EVO, attempting to launch the program results in nothing happening. The LP360 or True View EVO GUI doesn’t open. It is possible that some Windows System files have become corrupt. Please run the Microsoft system file checker to verify, and if necessary, repair any corrupt system files. Open an…

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ASPSuite Release Notes

The release notes highlighting the new features, modifications to existing features, and fixes for software defects found within each release of the ASPSuite software. For more information refer to the ASPSuite User Guide. January 8, 2021 – Version 2020.1.6.0 Added an Auto-Download Ephemeris Port Settings to the ASPSuite options so users may specify a range of…

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Setting Screen Resolution and Scale

Applies only to versions of LP360 prior to v2023.1.22.0. With the release of LP360 v2023.1.32.0, this is handled automatically by the software. Many new laptops come with very high resolution screens, causing text and icons in various software packages to appear very tiny, or badly sized. Changing the screen resolution makes icons or test unreadable…

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Checking the True View Camera Connection?

The SYS LED turns RED on True View startup and checking the CycleLog on the latest Cycle# folder indicates only one camera being detected on the system. True View systems have two GeoCue Mapping Cameras (GMC). Check each camera connection. If a camera is properly connected then you will see the lens move when the…

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ASPSuite: Deployment Identity

ASPSuite encounters an error message when checking for updates, “The deployment identity doesn’t match the subscription.” The security certificate of the installed version of ASPSuite differs from the one in the new package. Due to limitations of the Microsoft Click-Once deployment it is necessary to use the Control Panel to manually un-install the currently installed…

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Advertised Application Error During Install

Attempting to run the LP360 installer through Microsoft Endpoint Configuration Manager, formerly System Center Configuration Manager and Systems Management Server (SCCM) results in an error, “This advertised application will not be installed because it might be unsafe. Contact your administrator to change the installation user interface option of the package to basic.” LP360 requires the…

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