GeoCue Support » Archives for October 2016
Windows 10 continues Microsoft’s trend to lock down security and permissions on computers as Microsoft attempts to thwart malware. In doing so, locations that were once accessible for programs and users alike are now off limits unless explicitly granted permission each time they are accessed. The “C:\Program Files\Common Files” is such a location, as is…
Problem: When attempting to authorize a floating license in the LP360 License Administrator you receive a activation error, “Failed to access Windows Services Manager (24221)”. Probable Resolution: The user does not have the necessary administrative permissions to create a service in Windows as deemed by Microsoft. Ensure that the user logged in is an administrator…
In some cases it is necessary to log some additional information from the GeoCue command dispatch system (CDS) in order to evaluate the system performance. Applies to GeoCue 2014 Service Pack 5 and later. When enabled, GeoCue will creat a .csv file in RemotingLogs folder under Common folder as defined in database manager for each…
WMS (Web Map Service) is an OGC (Open Geospatial Consortium) standard which is widely supported: http://www.opengeospatial.org/standards/wms WMS layers can be added into LP360 for ArcGIS, LP360, Mission Planner, LIDAR Server and Reckon. LP360 for ArcGIS, LP360 and Mission Planner all display WMS data as a layer. These different programs provide users the ability to display…
If Photoscan is not recognizing your Nvidia graphics card, you may need to update your graphics card driver. Here is the procedure to follow: Download latest Geforce Experience application Update Geforce Experience Download latest driver using Geforce Experience Install driver with Geforce Experience Restart computer Once the computer has rebooted, check Photoscan and verify that…
GeoCue is a workflow management tool that by its very nature has some data management features to it as well. When working with files within GeoCue files are either stored on a network path that is referenced within the program or files are stored in the GeoCue warehouse. Projects may contain large quantities of data…
The Downstream Constraint method is used to create 3D polylines that are guaranteed to flow in the downhill direction. This method is useful for creating breaklines that hydrologically enforce streams in a downhill direction. The first step in the conflation method is to perform a drape of the geometry to the LIDAR surface. The drape…
Problem: ArcGIS crashes every time I load an LAS file. Probable Resolutions: Please submit the ESRI Crash Dump report to support@LP360.com so that we may investigate further. Try loading the LAS file(s) a second time. If that doesn’t work then the QVR files may have become corrupt. Delete and regenerate them. Try loading a file…
Symptom: When adding LAS files to LP360 a message appears in the message column of the Add Files dialog stating, “Unable to open the LAS file (17657)” Probable Resolution: Verify that the LAS file is not open in another program or by another process. Verify that you have read permissions, or read/write depending on the…
Problem: Receive an LP360 COM Exception attempting to open files for read/write. Caller’s Message: Failed to open the file for read/write. The file ‘D:\Client_Data\sample.las’ cannot be edited. (18309) Exception Information: HRESULT: 0x0 Unable to retrieve extended COM error information. Probable Resolution: Verify that the files are not open for read in another session or program.…