Error Generating TSTrajectory File with SOL

User encounters an “Error Generating TSTrajectory File with SOL” while trying to create TerraScan trajectories in GeoCue, “An attempt was made to move the file pointer before the beginning of the file.” The sensor trajectory file is over 2GB in size causing an indexing issue. Reduce the file size to below 2GB by clipping unnecessary…

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Only getting Viewer License in LP360 for ArcGIS

When I open ArcGIS, the toolbars for LP360 are greyed out. The Extensions tab only shows a “Viewer” level license. The Viewer license level is not a valid license level for LP360 for ArcGIS. On the LP360 Main Toolbar, there is a dropdown used to access License Manager, which the user may use to change…

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Insufficient Resources Available in Dispatch Manager

Distributed tasks don’t seem to take full advantage of the available Distributed Subtask Licenses (DSLs). When the task is running, the first pending subtask in Dispatch Manager under the “Pending Reason” column reads “Insufficient Resources Available”. Insufficient resources available means the available machine resources are less than the predicted usage of the command being run,…

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ASPSuite Installation Fails with “Value does not fall within the expected range.”

The ClickOnce installation of ASPSuite fails with “Value does not fall within the expected range.” in the error log. Uninstall the current version of ASPSuite. If no other Click Once applications are used by the user, clear the contents of the deployment cache, “C:\Users\username\AppData\Local\Apps\2.0\”. Attempt to install ASPSuite again from http://airgon.com/airgon/airgonmmksuite/ASPSuite/publish.htm Open a Command Prompt window,…

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Failed to load point cloud task.(17900)

launching lp360 in arcgis get the following error message: Caller’s Message: Failed to load point cloud task.(17900) Exception Information: HRESULT: 0x800401f3 Unable to retrieve extended COM error information. This error message can occur when attempting to install an older version of LP360 than what was previously on the machine. The message usually indicates that one…

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GeoCue System Requirements

A dual core processor is recommended with at least 4 GB RAM, 16 GB RAM recommended.  A minimum of 10 GB free disk space on the local drive.  Additional disk space for data storage either locally or on an external drive is also recommended. All GeoCue applications require a minimum operating system of Windows 7…

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Selection Box just outside of Window Extent

When trying to complete a task, the selection tool is hiding just out of the window extent. The window can’t be expanded any farther. LP360 2018.2 or better has a revamped Live View tool that would allow you to customize, synchronize, and dynamically update your map, profile, and 3D views. Here are some of the…

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