GeoCue Support has written 724 articles

Can’t open software with a shortcut

After updating/upgrading a program, double-clicking the shortcut fails to open and gives this dialog shown in figure 1, stating, Problem with Shortcut: The parameter is incorrect.”. What is the target (right click the shortcut > properties) for the shortcut? This can also be found going to “Open File Location” in the context menu. You can…

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Factors that control Command Dispatch Dispatched and Distributed Instances

To modify the number of subtasks that are launched when Dispatching/Distributing from GeoCue, consider customizing Machine Resources. (Note that these are advanced GeoCue settings and require GeoCue Administrator level privileges). The factors that need to be considered when fine-tuning your Command Dispatch System are: 1. Available Machine Resources Resources available per machine are controlled by:…

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No Design File on the Working Segment

A macro fails when launched through Geocue Dispatch. Checklist Step Details, System Messages error reads “No design files on the working segment”. Additionally, reviewing the Sub Tasks for the specified task on the Dispatch Manager reveals the machine timing out and returning to pending queue. If the macro is set up to run in TerraScan:…

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Ordinal Not Found: The ordinal 3873 could not be located in the dynamic link library (SSLEAY32.dll)

After installing LP360 for ArcGIS, when you try to run the program it throws an error stating, “Ordinal Not Found: The ordinal 3873 could not be located in the dynamic link library (SSLEAY32.dll)”. Note: The ordinal number and the DLL may be different in the specific error message you see. The error is likely occurring after you run…

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DIM Point Cloud won’t Classify Ground

Attempting to run the adaptive TIN ground filter on a Dense Image Matching (DIM) point cloud does not classify any points. When a point cloud is created from a Dense Image Matching process, the resulting LAS produced by some software is not classified (0) and has 0 of 0 returns. Identifying points in LP360 will…

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Assign SRS to LAS files

To assign or modify the Spatial Reference System (SRS) in a LAS file, use the LP360 LAS File Analyst tool: Add the LAS files into LP360 as open for Read/Write. Select “LAS File Analyst” by right-clicking the LAS layer, or clicking the wrench and hammer icon associated with the main LP360 toolbar. A dialogue box…

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How do I Create a LAS Shape File Index of my LAS Files?

For LP360 versions 2018.2.59.5 or later: The LDExport tool provides a quick means of generating a shapefile index of your LAS files and no longer requires a settings file. Execute the following in a command line, where the LAS files are located in “D:\Training_Data\Davidson_TN_2016\LAS” and the index file is to be generated in “D:\Training_Data\Davidson_TN_2016\LAS”. To…

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