GeoCue Support has written 729 articles

Regedit for Population Error

Problem: While attempting to populate LAS Working Segments the process errors with an exception. In the system message column of the Checklist Step History you note the following exception: System.ArgumentException: Source array was not long enough. Check srcIndex and length, and the array’s lower bounds. at System.Array.Copy(Array sourceArray, Int32 sourceIndex, Array destinationArray, Int32 destinationIndex, Int32…

Share

CDS Processing Priority

In the GeoCue Command Dispatch System (CDS) the Processing Priority (or simply priority) determines the processing order of subtasks that could otherwise process in any order. Priority in the CDS is a floating point number ranging from 0.0 to MAX_FLOAT. Higher values are considered higher priority. For example, assume that two LIDAR Orthos are in the…

Share

LIDAR Server Having Problems Running in Edge Browser

Problem: Trying to load LIDAR Server (www.lidarserver.com) in Microsoft Edge browser and the load doesn’t complete. No errors, just no project list. Probable Resolution: Clear the cache in Edge and refresh the page. To clear cache data in Edge, click the ellipsis (…) located at the top right corner -> Settings -> Choose What to…

Share

Using LP360 Feature Analyst to QA/QC Building Extraction Results

LP360 now has a full set of feature analysis and editing tools for working with the geometries of features – points, lines and polygons – in your project[1].  As often happens with LP360 features, the initial driver for adding this capability was a very specific problem; editing the toes of stockpiles being used in volume…

Share

Deciphering the Compatibility Group

In the LP360 Add Files dialog there is a Compatibility Group column in the Advanced Columns that can be used to help understand why the LAS data file will be placed on the specified target Map Layer. The letter assigned in this column to each file contain some insight into which LAS files can go on…

Share

RunMacro Exception: System.Exception: Unable to ReadFileNumber after 1000 attempts

Problem: Attempting to Run Macro in GeoCue results in a “RunMacro Exception: System.Exception: Unable to ReadFileNumber after 1000 attempts” error message in the System Messages of the Checklist Step history. Probable Resolution #1: Verify that the GeoCue temp folder has been set by opening Configure Client.  Also, verify that the path in “GeoCue Temp Folder”…

Share

Using FileZilla to Exchange Files with GeoCue Group Support

At times while working with GeoCue Group Support it may become necessary to exchange large files or large numbers of files. We suggest the use of an FTP Client to make this easier. If you don’t have your own, or are not familiar with using an FTP client we suggest using the FileZilla project. FileZilla…

Share

Connecting an LP360 Client to the License Server

To setup LP360 on a client machine that is going to connect to a license server you do not need to request an AUT file. Simply set the client to get it’s licenses from your existing LP360 License Server as outlined in the following steps. Install the software using one or more of the latest…

Share

Trajectories for Run Macro Step

Problem: When running a macro through TerraSlave from GeoCue, routines that depend upon trajectory information can fail to return any results.  These routines include “Cut Overlap-Cut by Offset option” and “Apply Corrections”. Cause: When assigning and running a macro through TerraSlave from GeoCue, there is no setting to select which trajectory layer to use as…

Share