101 articles LP360 Geospatial Installation, Licensing and Updates

GeoCue Group’s repository of articles covering installation, licensing, and updates for the LP360 Geospatial product.

Switching Languages in LP360 or True View EVO

Question How do I switch the language being used by LP360 or TrueView EVO? Answer LP360 by default will launch in English, unless it’s running on an operating system that is a supported language. Currently the additional supported languages are Chinese (Simplified), French, German, Japanese, Korean, Polish, Portuguese, Russian, and Spanish. To change the default…

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LP360 Installers

This page is no longer updated. Please visit the updated page on the new LP360 Support Knowledge Base for the latest information. The available LP360 installers for use with the various license levels of LP360 may be downloaded using the links found on this page. The installer for the latest version of LP360 Drone are…

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How to Recover a Floating Perpetual License?

Problem: My LP360 license is in use by a process that is no longer active. For instance, my machine shutdown unexpectedly and left my LP360 license locked. How do I recover a floating perpetual license? For subscription licenses, please refer to the How to Recover a Subscription License or LP360 Portal – License Management. Probable…

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How to check license server status and license usage in Client Portal?

The Client Portal, or Customer Portal, allows users of the ASPSuite and LP360 (starting at v2018.1) products to manage and monitor their perpetual licenses for both of those products. Users may check the status of their server, review perpetual license usage, and download a report of the perpetual license usage for the day. For subscription…

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LP360 Software Update Guide

A brief overview of the installation process when updating LP360 is as follows, details in the Update Guide: The following document covers the upgrade process for the LP360 family of products; LP360 (64-bit), and LPViewer. For new installations, or troubleshooting tips, please see the full Installation Guide.

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Your project size now exceeds 4 km² or 10 km²

The LP360 sUAS license level limits the project size to 4 km². The LP360 EVO, EVO 3DIS, and LP360 Drone license levels limit the project size to 10 km². If LP360 determines the project size exceeds this limitation, this informational dialog, “Your project size now exceeds 4 km², causing sUAS to enter LP360 Viewer mode”…

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How to Recover a Subscription License?

Problem: My LP360 license is in use by a process that is no longer active. For instance, my machine shutdown unexpectedly and left my LP360 license locked. How do I recover a Subscription license? For Floating perpetual licenses, please refer to the How to Recover a Floating Perpetual License?. Probable Resolution #1: The Subscription license…

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LP360 Portal User Management

The LP360 Portal is a place where an organization can manage their profile, subscription licenses, and users for LP360 Online. This article focuses on LP360 Portal User Management. For subscription license management, please review the LP360 Portal – License Management. 1. Introduction LP360 Portal allows users to manage who has access to their organizations’ license. 2.…

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LP360 Portal License Management

LP360 Portal is a place where an organization can manage their profile, subscription licenses, and users. This article focuses on LP360 Portal for License Management for subscription and Cloud licenses. For LP360 Online User management, please review the LP360 Portal – User Management. For perpetual license management, please see “How to check perpetual license server status…

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LP360 New Features

This page is no longer updated. Please visit the updated page on the new LP360 Support Knowledge Base for the latest information. The following are just some of the new features that were released with each build of LP360 since version 2.0 through the latest release, version 2024.1. These are only to name but a few…

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