A repository of TrueView related articles covering installation, licensing, and updates to the TrueView line of drone mapping products. Includes former AirGon products such as Loki and ASPSuite.
Keeping True View Evo (EVO) updated is very important for having access to the latest features, ensuring compatibility with the latest True View firmware, compatibility with POSPac and other third party software, as well as bug fixes and feature improvements. Starting in v2020.2.10.0, the user will have a couple options available to perform this update…
Applies only to versions of LP360 prior to v2023.1.22.0. With the release of LP360 v2023.1.32.0, this is handled automatically by the software. Many new laptops come with very high resolution screens, causing text and icons in various software packages to appear very tiny, or badly sized. Changing the screen resolution makes icons or test unreadable…
The SYS LED turns RED on True View startup and checking the CycleLog on the latest Cycle# folder indicates only one camera being detected on the system. True View systems have two GeoCue Mapping Cameras (GMC). Check each camera connection. If a camera is properly connected then you will see the lens move when the…
ASPSuite encounters an error message when checking for updates, “The deployment identity doesn’t match the subscription.” The security certificate of the installed version of ASPSuite differs from the one in the new package. Due to limitations of the Microsoft Click-Once deployment it is necessary to use the Control Panel to manually un-install the currently installed…
Attempting to run the LP360 installer through Microsoft Endpoint Configuration Manager, formerly System Center Configuration Manager and Systems Management Server (SCCM) results in an error, “This advertised application will not be installed because it might be unsafe. Contact your administrator to change the installation user interface option of the package to basic.” LP360 requires the…
Prior to processing True View data using POSPacCloud or True View Reckon, the processor’s account information needs to be added to True View Evo. This links the account information (True View Points, sensors, calibration files etc.) with the software. If you need the Account Name and/or Account URL associated with your True View Reckon account,…
Attempting to activate a POSPac license in the Applanix Software License Utility (SLU) results in the error, “No internet connection available. Activating a license requires an internet connection.” Ensure your machine is connected to the internet. The Applanix license activation and deactivation uses HTTP/HTTPs protocol to communicate with their license server web portal, server at…
Locking codes are the only identifying piece of information associated with Applanix POSPac license EIDs. The locking code may change depending on: If physical components of the computer are replaced (network adapter, motherboard) If the customer uses some sort of dock for a laptop The use of a bluetooth adapter If adapter settings are changed…
When using a Loki and M200 setup, flying with a wired camera is an important detail to geotagging survey photos in ASPSuite. But in order to get successful results, the wires connecting the camera and the Loki need to be connected in a specific manner or else external camera events may not be recorded. The…
