145 articles TrueView Installation, Licensing and Updates

A repository of TrueView related articles covering installation, licensing, and updates to the TrueView line of drone mapping products. Includes former AirGon products such as Loki and ASPSuite.

TrueView GO Hardware Users Guide

The TrueView GO Hardware Users Guide covers the ins and outs of installing and operating the latest version of the GeoCue TrueView GO LiDAR Handheld (LIDAR/Cameras), TVGO. Contents Table of Contents ………………………………………………………………………………………………. 21.1 Symbol Description …………………………………………………………………………………. 31.2 Recommendations ………………………………………………………………………………….. 31.3 Service & Support …………………………………………………………………………………… 31.4 Disclaimer ……………………………………………………………………………………………… 32 Using Requirements …………………………………………………………………………………….. 42.1 Using Environment………………………………………………………………………………….. 42.2 Tips Before…

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Updating TrueView Firmware

The following steps describe the process for updating your TrueView firmware for current TrueView 3DIS systems. These newer systems have no controller box and create a system.log. The latest firmware updates are compatible with the following systems. It is available for download from the links below: Firmware version 2.4.1-1: v2.4.1-1 (8b472bea) Firmware version 2.2.1-1: v2.2.1-1…

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TrueView 540 Hardware Users Guide

The TrueView 540 Hardware Users Guide covers the ins and outs of installing and operating the GeoCue TrueView 540 3D Imaging System (3DIS) (LIDAR/Cameras). Contents Table of Contents……………………………………………………………………………………………….21 Reading Tips………………………………………………………………………………………………..41.1 Symbol Description…………………………………………………………………………………. 41.2 Disclaimer ……………………………………………………………………………………………… 42 Usage Requirements……………………………………………………………………………………..52.1 Environment ………………………………………………………………………………………….. 52.2 Tips Before Using ……………………………………………………………………………………. 52.3 Tips During Usage …………………………………………………………………………………… 52.4 Tips After Using………………………………………………………………………………………. 63 Product Description………………………………………………………………………………………73.1…

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Updating POSPac UAV Installation and Upgrade POSPac Licenses

Applicable to TrueView Classic payloads Updating the local Applanix POSPac UAV installation and updating the POSPac licenses process is relatively simple, but there are a few things to keep in mind so there are no issues encountered by the user. Install the POSPac update ONLY after installing the compatible LP360 Drone update. Compatibility chart is…

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Antivirus Exceptions for LP360 Drone and Applanix POSPac

This page is no longer updated. Please visit the updated page on the new LP360 Support Knowledge Base for the latest information. When running LP360 Drone (formerly TrueView EVO) and Applanix POSPac some antivirus, firewall, and other defender style software may interfere with processing and cause processing exceptions or slow license check in, or processing…

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LP360 Installers

This page is no longer updated. Please visit the updated page on the new LP360 Support Knowledge Base for the latest information. The available LP360 installers for use with the various license levels of LP360 may be downloaded using the links found on this page. The installer for the latest version of LP360 Drone are…

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How to Recover a Floating Perpetual License?

Problem: My LP360 license is in use by a process that is no longer active. For instance, my machine shutdown unexpectedly and left my LP360 license locked. How do I recover a floating perpetual license? For subscription licenses, please refer to the How to Recover a Subscription License or LP360 Portal – License Management. Probable…

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How to check license server status and license usage in Client Portal?

The Client Portal, or Customer Portal, allows users of the ASPSuite and LP360 (starting at v2018.1) products to manage and monitor their perpetual licenses for both of those products. Users may check the status of their server, review perpetual license usage, and download a report of the perpetual license usage for the day. For subscription…

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LP360 Software Update Guide

A brief overview of the installation process when updating LP360 is as follows, details in the Update Guide: The following document covers the upgrade process for the LP360 family of products; LP360 (64-bit), and LPViewer. For new installations, or troubleshooting tips, please see the full Installation Guide.

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Your project size now exceeds 4 km² or 10 km²

The LP360 sUAS license level limits the project size to 4 km². The LP360 EVO, EVO 3DIS, and LP360 Drone license levels limit the project size to 10 km². If LP360 determines the project size exceeds this limitation, this informational dialog, “Your project size now exceeds 4 km², causing sUAS to enter LP360 Viewer mode”…

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