148 articles TrueView Installation, Licensing and Updates

A repository of TrueView related articles covering installation, licensing, and updates to the TrueView line of drone mapping products. Includes former AirGon products such as Loki and ASPSuite.

Antivirus Exceptions for LP360 Drone and Applanix POSPac

When running LP360 Drone (formerly TrueView EVO) and Applanix POSPac some antivirus, firewall, and other defender style software may interfere with processing and cause processing exceptions or slow license check in, or processing times. It is recommended to provide exceptions for programs located in the following folders: If POSPac UAV Desktop is installed, also include…

Share

Updating TrueView Firmware

The following steps describe the process for updating your TrueView firmware for current TrueView 3DIS systems. These newer systems have no controller box and create a system.log. The latest firmware updates are compatible with the following systems. It is available for download from the links below: Firmware version 2.2.1-1: v2.2.1-1 (07f760a3) Firmware version v2.2.0-21: v2.2.0-21…

Share

LP360 Installers

The available LP360 installers for use with the various license levels of LP360 may be downloaded using the links found on this page. The installer for the latest version of LP360 Drone are available for download from the Download section of the LP360 Portal. Click here to see which version of LP360 is compatible with…

Share

How to Recover a Floating Perpetual License?

Problem: My LP360 license is in use by a process that is no longer active. For instance, my machine shutdown unexpectedly and left my LP360 license locked. How do I recover a floating perpetual license? For subscription licenses, please refer to the How to Recover a Subscription License or LP360 Portal – License Management. Probable…

Share

How to check license server status and license usage in Client Portal?

The Client Portal, or Customer Portal, allows users of the ASPSuite and LP360 (starting at v2018.1) products to manage and monitor their perpetual licenses for both of those products. Users may check the status of their server, review perpetual license usage, and download a report of the perpetual license usage for the day. For subscription…

Share

LP360 Software Update Guide

A brief overview of the installation process when updating LP360 is as follows, details in the Update Guide: The following document covers the upgrade process for the LP360 family of products; LP360 (64-bit), and LPViewer. For new installations, or troubleshooting tips, please see the full Installation Guide.

Share

Your project size now exceeds 4 km² or 10 km²

The LP360 sUAS license level limits the project size to 4 km². The LP360 EVO, EVO 3DIS, and LP360 Drone license levels limit the project size to 10 km². If LP360 determines the project size exceeds this limitation, this informational dialog, “Your project size now exceeds 4 km², causing sUAS to enter LP360 Viewer mode”…

Share

LP360 Portal User Management

The LP360 Portal is a place where an organization can manage their profile, subscription licenses, and users for LP360 Online. This article focuses on LP360 Portal User Management. For subscription license management, please review the LP360 Portal – License Management. 1. Introduction LP360 Portal allows users to manage who has access to their organizations’ license. 2.…

Share

LP360 Portal License Management

LP360 Portal is a place where an organization can manage their profile, subscription licenses, and users. This article focuses on LP360 Portal for License Management for subscription and Cloud licenses. For LP360 Online User management, please review the LP360 Portal – User Management. For perpetual license management, please see “How to check perpetual license server status…

Share

LP360 New Features

The following are just some of the new features that were released with each build of LP360 since version 2.0 through the latest release, version 2024.1. These are only to name but a few of the enhancements that have been made to the product, not to mention the myriad of bug fixes and improvements to existing…

Share