Changing the TCP Port for the LP360 License Server

Symptom: If the TCP Port defined for the LP360 License Server is currently in use by another program then it will be necessary to select another port for use by LP360. Probable Resolution: Change the specified TCP Port number for the LP360 License Server Service: On the machine hosting the LP360 License Server open the…

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AAM Deploys GeoCue for RCD30 Data Production

AAM is a geospatial services company based in Australia with offices and operations around the globe. They began performing aerial surveys over 50 years ago and today operate a fleet of 14 aerial survey aircraft equipped with a range of digital aerial cameras and airborne LIDAR sensors. We recently had the opportunity to work with…

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The Genie is out of the bottle

As most of you are aware, the United States has one of the world’s most restrictive policies for the operation of unmanned aerial systems (UAS). Rather than partition UAS into various categories based on the potential hazards to the National Air Space (NAS) and to persons/property, the Federal Aviation Authority (FAA) has decided that government…

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GeoCue: Configuring a Service User

KBA-01033-F7C9L0 Purpose & Scope Near the end of the GeoCue Server, Client and Federator installations, a dialog box will appear prompting you to enter a username/password combination.  The Software runs as an NT Service.  In order for the software to properly administer the Warehouses, the service must be running under an account that has permission…

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GeoCue: Generic 1001 Error During Installation

KBA-01032-S9C4H2 Question While installing the GeoCue Server, GeoCue Federator Server or GeoCue Client Software, what does the generic Windows Error 1001 indicate? Answer This error indicates that one of a few things may be occurring: 1)      The Username was not entered correctly, or the user entered is not a valid user on the domain/machine, and Windows was unable…

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LP360: Checking for Software Updates

KBA-01030-W3C0N4 Question How do I check for LP360 Software Updates? Answer To check for the latest version of LP360 please follow the directions below. 1.       Exit All ArcMap and/or LP360 sessions 2.       Open the LP360 License Administrator. 3.       Select the “Check for Software Updates” button: a.       For versions 2011.1.x or above, this button is located…

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Under the Hood: Classification Flags in LP360

The classification of a LIDAR data point consists of both a classification and a classification flag. The classification flag allows for a point to be simultaneously flagged for particular uses while maintaining the classification of the point. For example, a model key-point can be flagged as such while maintaining the ground classification. Classification flags are…

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Questions, Questions

As we stand up our new small Unmanned Aerial Systems (sUAS) software and services subsidiary, we are exploring a wide range of technologies. So far, we have more questions than we have answers. We thought we would simply list some of these to give you an idea of our focus. We would be extremely interested…

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Moving GeoCue Server to new hardware

KBA-01013-V6B0L7 Question How do I move my GeoCue Server to new hardware? Answer There are five things to consider when moving the GeoCue Server to new hardware:  1) Is it only the GeoCue Server Software being installed on the new hardware? 2) Is there a GeoCue Federator Server also being moved to the new hardware? 3) Is the…

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How to resolve the “health check pending” error message in GeoCue Dispatch Manager

KBA-01010-B7T9C3 Problem Dispatch Manager is showing Health Check Pending Error for machines. Solution 1. Is the client machine turned on and connected to the local network? The GeoCue Server sends a test connection to the client machine to determine if the two machines can talk to one another. If the client machine has been turned…

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