GeoCue Support has written 756 articles

TrueView GO Accessories – Quick Guide

This article covers two accessory kits compatible with TrueView GO 116S and TrueView GO 132S:– Extension Pole Kit– Car Mount Tripod Adapter Kit or suction cup car mount kit Extension Pole Kit What’s included:– 2.5 m telescopic extension pole– Mounting bracket– Loctite thread locker (for mounting hardware) 2.5 m telescopic pole– The pole has a…

Share

TrueView GO Best Practices

This guide focuses on field and processing habits that consistently produce cleaner trajectories, fewer SLAM artifacts, and smoother georeferencing when using TrueView GO. 1. Plan your route Before starting plan your data collection route, a proper collection can save hours on processing. Note: Even though the battery can last 1 hour and there is a…

Share

Updating TVGO Firmware

The following steps describe the process for updating the firmware of the TVGO116 and TVGO132. The TrueView Go can be updated automatically using the TVGO App or manually. Latest version: 1.8.2 released December 2025 Update using the TVGO App Manual / Offline Update It is also possible to manually install a new firmware in the…

Share

Getting Started with Mobile Mapping Payloads

This article is intended as supplemental information from data collection to deliverables from the TrueView Mobile-configured payloads. It lists helpful knowledge base articles that can assist you in every step of your TrueView workflow. Learn about the training options for LP360 and TrueView. Hardware Configuration and Operation Software Configuration and Installation Software Navigation and Processing…

Share

Getting Started with Aerial Payloads

This article is intended as supplemental information from data collection to deliverables from the TrueView Aerial-configured payloads. It lists helpful knowledge base articles that can assist you in every step of your TrueView workflow. Learn about the training options for LP360 and TrueView. Hardware Configuration and Operation Software Configuration and Installation Software Navigation and Processing…

Share

Getting Started with the TrueView GO

This article is intended as supplemental information from data collection to deliverables from the TrueView GO Handheld unit. It lists helpful knowledge base articles that can assist you in every step of your TrueView workflow. Learn about the training options for LP360 and TrueView. Hardware Configuration and Operation Software Configuration and Installation Software Navigation and…

Share

How to Recover an Incomplete Cycle Transfer

Problem: When importing a cycle, an error message appears stating “This selected folder is an invalid cycle”. First check the Cycle > System folder to verify is there are any errors or missing files. If the T04Path.txt file is present, the transfer of the Cycle was not completed before powering down the payload. Probable Resolution…

Share

How to use the Insta360 with the TrueView GO

This article explains how to correctly set up and operate the Insta360 panoramic camera with the TrueView Go device, how to collect and download the data, and how to prepare it for processing in LP360. It includes step-by-step instructions for activation, configuration, installation, data capture, and file preparation. It is recommended to check the TrueView…

Share

TrueView GO – Car Mount Scanning: Best Practices

The TrueView GO is designed primarily as a handheld SLAM-based LiDAR system for walking applications. However, it can be mounted on a vehicle for corridor scanning if proper speed and mounting practices are followed. This article provides guidance on optimal travel speed, setup tips, and quality assurance steps for car-mounted TrueView GO workflows. Recommended Travel…

Share