When the drone returns from a mission, the TV540 may display a red status light. Upon reviewing the diagnostics, the LiDAR module may be marked with an error. Cause of the issue, the LiDAR sensor did not receive sufficient power during the flight. As a result: This typically occurs when the drone is operated with…
Applies to Overview Some users may encounter a red Error banner in the TV515 web interface during startup with messages similar to: Failed to connect from get()NOT_OK: /pandar.cgi?action=get&object=device_infoNonstandard firmware termination This article explains what the message means and outlines recommended steps to recover the system. What this error means This message indicates that, during startup,…
This guide provides step-by-step instructions to securely mount TrueView sensors to the Freefly Astro Max drone, including payload, damping, and antenna installation. Follow these steps to ensure optimal performance and safety. Smart dovetail adapter The Astro Max drone has many options with different weight limits for the smart dovetail adapter. Please select the appropriate one…
This article provides step-by-step instructions to mount TrueView sensors to the DJI Matrice 300 / Matrice 350 drone, including PLI and smart dovetail adapters. Follow these procedures for safe, secure, and optimal installation. Payload-specific integration References & Printable versions Printable versions of this guide are available as PDF documents. PLI Guide Support For troubleshooting how…
Reckon has been deprecated and replaced by LP360 Online, including the LP360 Portal and LP360 Cloud. This page is no longer updated. Please visit the updated page on the new LP360 Portal User Management on the new LP360 Support Knowledge Base for the latest information. In order for someone in your company to be able…
One advantage of running Strip Align in the Job Manager in LP360 Drone is the ability to quickly view processing logs for each job. This comes in handy when a job fails and troubleshooting is required. One error that may be displayed in the processing log looks similar to this and denotes an invalid Strip Align (SAfE)…
Recommended True View EVO/LP360 Drone system requirements for processing data from TrueView, microdrones, and guest sensors: Windows Version 10, Professional (64-bit) or Windows 11 Professional, or their server equivalents. i7 or equivalent CPU. The more cores, the faster the processing 16 GB RAM (32 GB recommended) Nvidia Graphics recommended but not required Graphics must support…
During our March TrueView Training event, we recorded the training session with the presenter to have the training material available on demand. Since the training covers two days of various topics we have broken the event down into smaller pieces. This session covers model key points, deliverables such as contours, exporting data, uploading to Reckon,…
